Sr Account Manager, HEB Pet
About The Position
We are seeking a highly motivated and results-driven Senior Sales Account Manager, HEB to lead our strategic partnership with HEB while also managing a select group of broker-supported regional accounts. This role is responsible for developing and executing customer growth strategies that drive profitable sales, market share gains, and long-term business success within the pet category. The ideal candidate is a seasoned Consumer Packaged Goods (CPG) sales professional with strong experience in managing large retail accounts, leading customer negotiations, and delivering measurable business results. This individual will own all aspects of customer planning and execution, including pricing, promotions, assortment, merchandising, and customer relationship management.
Requirements
- Bachelor's degree required.
- 7-10 years of Consumer-Packaged Goods (CPG) sales and account management experience required.
- Proven experience managing national retail account headquarters.
- Direct experience managing the HEB account is required.
- Excellent verbal and written communication skills.
- Strong presentation, storytelling, and influencing abilities.
- Advanced analytical and strategic thinking skills.
- Strong financial acumen, including trade management and profitability analysis.
- Experience using syndicated data sources such as Nielsen and Circana (formerly IRI).
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
- Must reside within the HEB retail footprint, preferably in the San Antonio, Texas area.
- Ability to travel up to 20% of the time is required.
Nice To Haves
- Experience working with broker-managed accounts preferred.
- Pet food or pet category experience is highly desirable.
- Knowledge of customer-specific data and reporting tools preferred.
Responsibilities
- Build and maintain strong relationships with HEB leadership and key stakeholders.
- Lead and influence broker partners to ensure execution against business objectives.
- Align customer strategies with brand priorities to drive category and business growth.
- Own joint business planning, annual planning, line reviews, new item presentations, and key customer negotiations.
- Deliver fact-based, customer-focused recommendations that create mutually beneficial outcomes.
- Oversee day-to-day business management, including: Item setup and maintenance, Promotional planning and execution, Customer reporting and forms, E-commerce and online content management, Logistics and inventory management.
- Own annual business plans and all initiatives related to the "4 Ps" of growth: Product, Price, Promotion, Placement.
- Deliver annual objectives across: Gross Less Trade, EBITDA, Dollar Share, Net Sales Growth.
- Manage sales systems, forecasts, promotions, deductions, and planning tools to ensure accurate business visibility.
- Effectively manage trade spending and accruals in partnership with Sales Planning and Finance.
- Conduct pre- and post-event analysis to evaluate performance and identify growth opportunities.
- Analyze customer, company, and syndicated data to develop strategic recommendations.
- Identify merchandising, promotional, operational, and supply chain opportunities that improve customer and company performance.
- Partner closely with Customer Strategy & Execution, Finance, Customer Operations, Supply Chain, Digital Content, and Performance Media teams.
- Support supply chain initiatives and problem-solving efforts with customers.
- Drive process improvements through collaboration, evaluation, and clear communication across teams.
- Serve as a trusted business partner and advocate for customer needs within the organization.
Benefits
- Flexibility of remote work
- Opportunity to travel
- Opportunities for growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
