Sr. Manager, Packaging Engineering (Own Brands)

BJ's Wholesale Club • Marlborough, MA

12d • Hybrid

About The Position

The Sr Program Manager for Packaging Engineering is responsible for the quality, safety and compliance of BJ’s portfolio of hundreds Own Brand products in our fresh, frozen and packaged food and beverage categories and general merchandise As a key technical lead in our Own Brand stage gate model, this role partners with our brand management, sourcing and product development teams to review and act on critical data about our suppliers’ packaging design, material and pallet configurations to meet BJ’s standards and expectations. This role works collaboratively across BJ’s and with our suppliers and hold them accountable to meeting the BJ’s standards and deliver exceptional quality products to our members. Partner with BJ’s suppliers to develop packaging solutions for our Own Brand products. Works closely with a cross functional Own Brand team (comprised of Own Brand Management, Sourcing, Product Development and Quality) to execute a roadmap of projects that deliver top and bottom-line Own Brand growth. Accountable for delivering primary and secondary (transit) packaging solutions that protect the quality of the product, minimize waste, and optimize product cost.

Requirements

• Bachelor’s degree in Food Science, Science (Bio, Chem) or Engineering
• 10-15 years of experience in retail / owned brand roles or with CPG manufacturing company across different product categories
• Food, personal care and/or household packaging development experience – including understanding of cost drivers, quality management and technical feasibility
• Record of driving exceptional results in a cross functional environment
• Working knowledge of product manufacturing (CPG experience desired)
• Demonstrated record of establishing a packaging program that deliver exceptional quality, safety, and compliance
• Ability to foster relationships and influence decisions with cross functional partners and suppliers
• Experience working in a stage-gate model within a retailer or manufacturer
• Proven ability to establish and manage a network of relationships with third party labs/auditing partners, labelling review partners and suppliers
• Ability to navigate ambiguity and work in a fast-paced environment
• Capable of translating technical information for non-technical audiences to communicate risk and drive decision making

Nice To Haves

• Master’s Degree in Business, Science or Engineering preferred

Responsibilities

• Reviews, approves, and advises the cross functional team on the risks identified with OB packaging for all categories and product testing results as key inputs to the Own Brand stage-gate product development model.
• Monitors and defines actions in response to product quality data from digital reviews, member contacts, returns and purchase repeat information.
• Partners with suppliers to assess the root cause of product packaging quality and performance issues, ensures a remediation plan is in place and monitors progress on plans.
• Addresses urgent packaging performance and quality concerns to recommend actions to protect our members and brand.
• Defines a roadmap of opportunities for quality engineering to deliver value to our members and profitability for BJs.
• Responsible for identification and validation of package materials and suppliers through the development process and provides feedback to BJ’s suppliers.
• Partners with BJ’s suppliers to document the packaging specification for each product in BJ’s portfolio
• Serves as a subject matter expert, advisor and thought leader in the development of BJ’s packaging design and specifications to strengthen key programs and develop tools and resources to support the stage-gate model.
• Leverages a network of external resources (labs, testing, auditing partners, sensory, regulatory consultants, experts) to develop, monitor and continuously improve our products.
• Monitors regulatory changes, assesses impact, and adapts programs to meet compliance responsibilities.
• Maintain a strong partnership with BJ’s Legal team and consult on necessary process improvements.
• Partner with external suppliers and internal cross-functional teams to identify, develop, trial, and commercialize new packaging formats for current and innovative Own Brand products.
• Monitors and manages on-going packaging quality to ensure products remain competitive and initiates continuous improvement projects when opportunities arise
• Optimizes and leverages the data on product satisfaction among our members using digital reviews, member calls / emails, repeat rate and returns data to respond to longitudinal tracking of quality performance, identify and address aberrations in quality performance and partner with our suppliers to improve the member experience with our products.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager