Sr. Manager of Creative Operations

ThirdLoveSan Francisco, CA
$120,000 - $150,000

About The Position

Thirdlove is seeking a Sr. Manager of Creative Operations to create structure and scalable processes for creative production, optimizing timelines, capacity, and costs. The ideal candidate will have a strong understanding of systems and tools within the product lifecycle, a desire to manage change through people, process, and tools, and an interest in leveraging AI. This role is responsible for overseeing the creative production process, managing projects, budgets, and timelines, and acting as a liaison between various departments.

Requirements

  • Strong understanding and passion for systems and tools behind the product life cycle.
  • Desire to manage change by building capabilities through people, process and tools.
  • Strong desire to master Ai and infiltrate through organization.
  • Experience managing financial operations, including forecasting budgets, negotiating statements of work, and ensuring work is delivered on budget.
  • Experience managing improvements and efficiencies to creative marketing tools, documentation and processes.
  • Experience partnering with leadership to evolve organizational strategy.
  • Experience assessing in-sourcing vs. outsourcing options.
  • Experience elevating hiring, on-boarding and on-going training processes.
  • Experience managing direct reports.
  • Experience overseeing agencies and production teams.

Responsibilities

  • Oversee the seamless flow of the in-house creative organization, ensuring effective decision-making, cross-functional collaboration, and a positive team experience.
  • Facilitate the management of all major creative projects, determining critical timelines and key milestones in the creative development process, including budget, talent, and schedule.
  • Develop and maintain key relationships with internal & external partners and stakeholders, driving a culture of collaboration.
  • Act as the liaison between production, marketing, merchandising, product and creative.
  • Maintain annual GTM and seasonal shoot calendars, overseeing and aligning production and post-production timelines with merchandising and marketing schedules.
  • Assist in the management of financial operations by forecasting creative operations budget; negotiating statements of work, ensuring work is delivered on budget, and invoicing clients.
  • Manage improvements and efficiencies to creative marketing tools, documentation and processes, including exploration and implementation of AI opportunities.
  • Partner with the VP/Creative Director to continuously evolve the organization in line with strategy, assessing in-sourcing vs. outsourcing options, elevating hiring, on-boarding and on-going training processes.
  • Responsible for 3 direct reports and oversight of agencies and production teams.
  • Various other tasks and duties as assigned or needed

Benefits

  • Competitive salary + equity
  • Medical/Dental/Vision insurance
  • Paid parental leave
  • Flex time off
  • Discounted and free products
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