Sr. Manager, Marketing Operations

Plexus Worldwide•Scottsdale, AZ

11h•Onsite

About The Position

The Senior Manager, Marketing Operations, is the operational engine behind Plexus' marketing organization. This role transforms strategy into execution by designing and optimizing the people, processes, and technology that enable high-performing marketing teams to deliver exceptional work at scale. Reporting directly to the Chief Marketing Officer, this leader serves as a strategic partner, managing the end-to-end creative lifecycle—from project intake and prioritization through production, delivery, and measurement. They lead the Marketing Operations and Traffic Management team, ensuring the right work is prioritized, resources are optimized, and campaigns are delivered with speed, quality, and consistency. Success in this role requires an operationally minded leader who thrives on creating structure from complexity, building scalable systems, and driving cross-functional alignment. By combining strong project leadership with process innovation, this individual enables the marketing organization to execute more quickly, collaborate more effectively, and maximize business impact.

Requirements

Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field.
Minimum of 7+ years of progressive experience in Marketing Operations, Creative Operations, Project Management, or Marketing Program Management.
Minimum of 3+ years leading and developing high-performing teams.
Experience designing scalable operational processes rather than simply executing existing workflows.
Extensive experience administering Adobe Workfront, including custom forms, request queues, reporting, workflow automation, project templates, and governance.
Experience managing creative operations within a fast-paced consumer products, direct selling, retail, or omnichannel marketing environment.
Demonstrated success leading significant operational, process, or technology transformation initiatives.

Nice To Haves

Experience within Direct Selling, Consumer Packaged Goods (CPG), retail, e-commerce, or high-growth consumer brands.
Experience implementing or optimizing Digital Asset Management (DAM) platforms.
Familiarity with Product Marketing and Go-to-Market launch planning.

Responsibilities

Continuously optimize end-to-end marketing and creative operations processes that improve speed, quality, and scalability.
Develop standardized Go-to-Market (GTM) frameworks, campaign workflows, and tiered launch playbooks that create consistency across marketing initiatives.
Build governance around project intake, prioritization, approvals, execution, and asset distribution.
Continuously identify operational improvements that reduce complexity and improve team efficiency.
Maintain executive-level visibility across all active marketing initiatives while proactively identifying risks, resource constraints, and timeline conflicts.
Partner with business leaders to prioritize projects based on strategic business objectives.
Forecast project timelines, capacity requirements, and resource allocation while providing solutions for high-priority requests.
Ensure marketing campaigns and creative deliverables are completed on time, on budget, and aligned with business expectations.
Serve as the business owner and administrator for marketing operations technology, including Workfront, Digital Asset Management (DAM) platforms, and future workflow tools.
Manage Workfront request queues, forms, workflows, dashboards, reporting, and project templates that improve operational effectiveness.
Evaluate new technologies that improve collaboration, automation, reporting, and creative productivity.
Serve as the operational liaison between Marketing, Creative, Product Marketing, Legal, Product Development, Compliance, Sales, and other business functions.
Ensure project briefs, objectives, priorities, and deliverables remain aligned throughout execution.
Build strong relationships across the organization while balancing competing priorities and stakeholder expectations.
Establish operational KPIs that measure project throughput, turnaround time, resource utilization, workload capacity, and overall marketing effectiveness.
Develop dashboards and executive reporting that demonstrate operational performance and marketing team ROI.
Use data and analytics to recommend process improvements and operational enhancements.
Lead, coach, and develop a high-performing team of Marketing Operations and Traffic Management professionals.
Foster a culture of accountability, collaboration, continuous improvement, and operational excellence.
Provide clear priorities, remove obstacles, and create development opportunities that strengthen team capability.
Support occasional evening, weekend, or holiday work when business priorities require.