Sr Manager, Marketing and Operations

Cribl

3h•$145,000 - $228,000•Remote

About The Position

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. We are looking for a Senior Manager, Marketing Operations to help lead the next phase of how Marketing Operations supports the business. This is a player-coach role: someone who can operate hands-on in the systems, improve process and execution, and actively develop a more cross-trained, resilient team. The role is designed for a leader who can step into day-to-day operational work where needed, while also building the team’s capabilities across campaign operations, lifecycle/routing, reporting, data hygiene, attribution, and workflow automation. This role will partner across Marketing, Sales, Revenue Operations, Enterprise Applications, and Analytics to ensure our systems, data, and processes support efficient execution and better business outcomes. The right candidate will help shift Marketing Operations from a primarily reactive support model to a more proactive operating partner by improving how work is prioritized, documented, scaled, and supported across the organization.

Requirements

6+ years of experience in Marketing Operations, Revenue Operations, GTM systems, or related business systems roles
2+ years of people management, team leadership, or strong player-coach experience in a high-growth environment
Deep hands-on experience with Salesforce and Marketo
Strong working knowledge of lead management, lifecycle design, routing, campaign operations, segmentation, and data hygiene
Experience with attribution and performance measurement, including platforms such as HockeyStack, Bizible, or similar tools
Experience building or improving processes, documentation, and operational frameworks that scale execution across teams
Strong analytical and problem-solving skills, with the ability to translate business needs into clear operational solutions
Strong communication skills and the ability to work effectively with technical and non-technical stakeholders

Nice To Haves

Experience with attribution, BI, or reporting environments such as HockeyStack, Omni, Looker, Tableau, or similar platforms
Experience supporting SDR or broader GTM workflows in partnership with Sales and RevOps
Experience with workflow automation, integration tooling, or low-code/no-code orchestration
Experience in a B2B SaaS environment
Experience applying AI tools, AI-assisted workflows, and automation thoughtfully in business operations
Ability to identify where AI can improve speed, quality, scale, or insight while maintaining process rigor, data quality, and appropriate human oversight

Responsibilities

Lead and coach an existing Marketing Operations team with a strong emphasis on cross-training and bench-building
Reduce single-threaded ownership by ensuring key capabilities are documented, shared, and supportable by multiple team members
Create repeatable playbooks, QA checklists, SOPs, and training paths that strengthen execution quality and onboarding
Provide hands-on coaching in core operating areas including campaign operations, lead lifecycle, routing, dashboards, attribution, and workflow automation
Improve how Marketing Operations supports internal stakeholders through better intake, prioritization, SLAs, and forward-looking capacity planning
Identify gaps, bottlenecks, and failure points in current processes and implement scalable fixes
Establish a more proactive operating rhythm with marketing leaders by surfacing risks, opportunities, and performance patterns before they become issues
Drive rigor in campaign execution, lead management, handoffs, and data quality so the team can support the business with greater consistency and confidence
Own and improve critical marketing operations workflows across Salesforce, Marketo, and adjacent GTM systems
Partner with RevOps, EntApps, and Analytics on routing, lifecycle logic, attribution, reporting, and system design
Support and optimize attribution and performance reporting workflows, with experience in platforms such as HockeyStack and similar attribution/reporting solutions while remaining platform-agnostic in approach
Help evaluate, implement, and operationalize workflow and automation solutions that improve team efficiency and scalability