Sr. Manager, KAM Integrated Learning

6040-Ethicon Endo Surgery Services L.P. Legal Entity•Raritan, NJ

7d•Remote

About The Position

Johnson & Johnson is currently recruiting for a Sr. Manager, KAM Integrated Learning to be based Remotely. This role is responsible for the training design and delivery for the Key Account Management (KAM) organization. This role will create a best-in-class learning continuum and ongoing learning. Candidates for this role must have experience in contracting. This role offers meaningful exposure to multiple functions across the organization, building a broad view of the commercial business. This role is designed for high-potential talent seeking to accelerate career growth and prepare for their next role. This role is remote. Travel for internal meetings and trainings up to 20% may be required.

Requirements

Bachelor’s Degree.
Minimum 5 years successful experience in Clinical Sales, Contracting, KAM or Curriculum Design.
Excellent oral and written communication
Knowledge of Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures.
Project leadership and problem solving.
Experience creating and delivering impactful training with minimal instruction.

Nice To Haves

Influence management.
Selling skills.
Account planning and development.
Expertise in Surgery’s sales force effectiveness tools.

Responsibilities

Identify knowledge and skill gaps within the KAM organization via needs analyses.
Gather input from internal stakeholders (KAM, sales, legal, marketing, and compliance) to guide training priorities.
Develop engaging learning programs aligned with business goals.
Support a blended learning model inclusive of application activities, case studies, instructor-led classes, and self-paced modules.
Work with vendors on the development of content and progression through copy approval.
Customize curricula to focus on contracting, pricing agreements, and value-based programs across integrated health systems.
Incorporate key competencies such as relationship-building with C-suite stakeholders, RFP management, and strategic account planning.
Collaborate with the Area Vice Presidents, Sr. Manager of Commercial Education, and other leaders to ensure training aligns with economic and clinical strategies.
Partner with marketing to support product launch training in alignment with strategic priorities.
Coach and train KAMs to effectively use sales force effectiveness tools to identify growth opportunities and improve account management.
Upskill KAMs in contracting knowledge, selling skills, and account management techniques.
Recommend new approaches, techniques, and ideas to help KAM exceed objectives.
Develop assessments to measure the effectiveness of training programs and identify improvement areas.
Continuously update content based on learner feedback, performance data, and evolving industry trends.
Ensure compliance with Business Conduct Policy, HCC, government regulations, and Johnson & Johnson policies and procedures.
Manage curriculum delivery through learning management systems (LMS), leveraging technologies such as video-based training, microlearning, and gamification.

Benefits

Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year