Sr Manager, Human Resources Operations - REQ # 1557

Mitsubishi Electric US•Suwanee, GA
•Onsite

About The Position

This role serves as a leader within the Human Resources function and acts as a strategic partner to the HR Leader. This role oversees core HR operational excellence, policy governance, compliance, and HR business partnership for designated functions – including serving as the primary HRBP for the Integrated Growth Teams (Product Management, Marketing and Sales). The role leads key HR programs, drives process improvements, and ensures consistent, high-quality HR service delivery across METUS.

Requirements

  • Bachelors’ degree in related field
  • 7-10 years of progressive Human Resources Generalist experience in employee relations, compensation and benefits (administration); compliance and policy governance.
  • Minimum of 5 years in a managerial or leadership capacity.
  • Strong knowledge of compensation, benefits, HR systems, and organizational design.
  • Proven ability to work with employees and managers at all levels and foster relationships.
  • Excellent organizational, communication (written and verbal) and presentation skills.
  • Advanced computer skills in Word, PowerPoint, Excel and prefer experience with HRIS system.
  • Results driven approach while remaining flexible and collaborative.
  • Advanced knowledge of project management and HR systems.
  • Advanced knowledge of business and sales & distribution processes.
  • Team player demonstrating METUS core values including a desire to win together, deliver excellence, drive sustainability, focus on execution and learn continuously.

Nice To Haves

  • MBA or other master’s degree preferred.
  • PHR or SPHR certification preferred.
  • Experience with Lean principles or Continuous Improvement processes a plus.

Responsibilities

  • Lead the design, execution, and continuous improvement of HR operational processes, ensuring efficiency, consistency, and alignment with METUS business goals.
  • Lead the development, revision, communication, and governance of policies and procedures; ensure clarity, compliance, and alignment with organizational values.
  • Identify operational gaps, propose solutions, and implement scalable processes that enhance HR service delivery and employee experience.
  • Serve as the strategic HR advisor to Sales leadership, providing guidance on organizational structure, workforce planning, performance management, and employee relations.
  • Provide high-level counsel to leaders on policy interpretation, employee relations, performance issues, and organizational effectiveness.
  • Oversee complex investigations, ensure fair and consistent resolution, and mitigate risk through proactive coaching and documentation.
  • Guide managers and employees through annual goal setting, performance reviews, and corrective action processes.
  • Maintain accurate job descriptions and support job evaluation processes in partnership with Talent Team.
  • Ensure adherence to federal, state, and local employment laws; monitor regulatory changes and adjust policies and practices accordingly.
  • Directly manage the HRBP team and Total Rewards function; provide coaching, development, and performance oversight.
  • Partner with the Talent Team on talent acquisition and development strategies; ensure seamless coordination across HR verticals.
  • Serve as a trusted advisor to the Head of HR; translate strategic initiatives into execution.
  • Partner with MEUS corporate office on shared services including compensation planning, HR systems, payroll, and legal support.
  • Support employee engagement, retention, communication, and measurement initiatives.
  • Collaborate with Talent Development on compliance training and development needs for assigned functions.
  • Act as a strategic change agent supporting METUS Lean transformation.
  • Lead special projects and initiatives.
  • Travel up to 25% for company meetings and training.
  • Other duties as assigned.

Benefits

  • 401(K)
  • medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
  • 120 hours of vacation per year
  • 56 hours of paid sick leave annually
  • 13 paid holidays throughout the calendar year
  • up to 12 weeks of paid or unpaid [parental/disability/emergency/etc.] leave, if eligible
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