Sr. Human Resources Manager

Paramount Hospitality Management•Orlando, FL

4d•Onsite

About The Position

Paramount Hospitality Management is seeking an experienced and people-focused Senior Human Resources Manager to join their team in Orlando, Florida. This role is ideal for an HR professional who enjoys being actively involved in operations, partnering with leaders, supporting Team Members, and fostering a positive and accountable workplace culture. The candidate should possess strong hospitality HR experience, sound judgment, a hands-on approach, and the ability to balance employee advocacy with business needs.

Requirements

Previous Human Resources management experience required.
Strong knowledge of employee relations and federal, state, and local employment practices.
Experience handling workplace investigations, corrective actions, performance management, and sensitive employee matters.
Strong recruiting, onboarding, training, and employee engagement experience.
Ability to coach and influence managers while maintaining professionalism, confidentiality, and sound judgment.
Excellent written and verbal communication skills in English and Spanish.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Comfortable working directly with both hourly Team Members and senior leadership.

Nice To Haves

Hotel, resort, hospitality, or other high-volume service industry experience strongly preferred.
Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.

Responsibilities

Serve as a trusted HR partner to property and Team Members, supporting day-to-day and strategic HR needs.
Partner with property and department leaders on employee relations, performance management, coaching, corrective action, and workplace concerns.
Provide guidance to managers on company policies, employment practices, and HR compliance.
Lead and support investigations, ensuring concerns are handled objectively, consistently, professionally, and timely.
Support recruiting and retention efforts for all position levels.
Oversee onboarding and orientation for new Team Members and leaders.
Support performance review processes, goal setting, succession planning, and leadership development.
Coordinate and support training initiatives, safety programs, employee engagement, recognition, and retention efforts.
Partner with leadership on attendance, leave administration, workers' compensation, accommodations, and other employee matters.
Maintain accurate employee documentation and ensure HR records and practices meet company and regulatory requirements.
Monitor HR trends and identify opportunities to improve engagement, communication, retention, and operational effectiveness.
Maintain a visible HR presence throughout the operation and build strong relationships with Team Members at all levels.
Assist with benefits communication, HR systems, reporting, audits, and other HR initiatives.
Support company-wide HR projects and initiatives as needed.