Sr. Human Resources Manager

Annandale At Suwanee, Inc.•Suwanee, GA

12d•$65,000 - $80,000•Onsite

About The Position

The Human Resources Manager plays an important role in supporting Annandale’s employees and leaders through the day-to-day delivery of Human Resources services. This role is responsible for core HR operations, including employee relations, benefits and leave administration, Workers’ Compensation, HR systems and records, employment compliance, and consistent administration of HR policies and processes. The Human Resources Manager serves as a trusted day-to-day resource for employees and managers, helping navigate workplace questions, employee concerns, performance issues, benefits, leave, and other employment matters. The role works closely with the CHRO and escalates complex, high-risk, or strategic matters when appropriate.

Requirements

Bachelor’s degree and/or an equivalent combination of education and relevant experience.
Minimum of five (5) years of progressive Human Resources experience.
Working knowledge of employment law, HR practices, benefits administration, leave administration, and employee relations.
Experience supporting employee relations, investigations, corrective action, and HR documentation.
Experience administering employee benefits and FMLA/leave processes.
Experience working with HRIS systems and maintaining employee records.
Strong judgment, communication, organization, follow-through, and problem-solving skills.
Ability to manage multiple priorities and independently own assigned areas of responsibility.
Ability to build effective working relationships with employees and leaders at all levels of the organization.
Commitment to confidentiality, consistency, professionalism, and Annandale’s mission.

Nice To Haves

HR certification such as SHRM-CP, PHR, or similar.
Experience in healthcare, nonprofit, human services, or another regulated environment.
Experience administering Workers’ Compensation.
Experience with ADP Workforce Now or a similar HRIS.
Experience supporting HR-related audits or regulatory surveys.

Responsibilities

Serve as a day-to-day HR resource for employees and managers across Annandale.
Provide guidance on HR policies, employee concerns, performance issues, documentation, and corrective action.
Support employee relations matters and workplace investigations, ensuring appropriate and timely documentation.
Help ensure policies and HR practices are applied fairly and consistently.
Recognize matters that require additional review and partner with or escalate to the CHRO as appropriate.
Build positive, professional relationships with employees and leaders while maintaining appropriate confidentiality.
Manage the day-to-day administration of Annandale’s employee benefit programs.
Serve as a primary resource for employees with questions about benefits, enrollment, eligibility, and qualifying life events.
Coordinate open enrollment activities in partnership with the CHRO, benefit brokers, carriers, and other partners.
Administer FMLA and other applicable employee leave processes, including eligibility, required documentation, employee communication, and tracking.
Partner with Payroll to ensure benefit elections, deductions, leave information, and employee changes are accurate and timely.
Work with employees, benefit providers, and other partners to resolve benefit and leave issues.
Coordinate Workers’ Compensation claims from initial reporting through follow-up and return to work.
Serve as a resource for employees and managers throughout the Workers’ Compensation process.
Coordinate with carriers and other partners regarding claims, work status, restrictions, and required documentation.
Maintain accurate records and ensure timely follow-up on open claims.
Manage day-to-day employee lifecycle processes, including status changes, transfers, and separations.
Maintain accurate and complete employee records and personnel files.
Ensure employee information within HR systems is accurate, current, and appropriately documented.
Process and monitor HR transactions and workflows.
Partner closely with Payroll to ensure employee and benefit changes are communicated accurately and timely.
Maintain organized, complete, and audit-ready HR records.
Identify recurring operational issues and bring opportunities for improvement to the CHRO.
Support compliance with applicable federal, state, and regulatory employment requirements.
Maintain required HR documentation and records in accordance with applicable requirements.
Support compliance with DCH, DBHDD, and other regulatory standards related to employee records and HR practices.
Help ensure established HR policies and procedures are administered consistently across Annandale.
Support updates to HR policies, procedures, forms, and documentation in partnership with the CHRO.
Assist with HR-related audits, surveys, and requests for employee documentation.
Stay current on requirements related to assigned areas and bring potential compliance concerns to the CHRO.
Support managers with day-to-day employee performance concerns, expectations, documentation, and corrective action.
Help ensure performance-related documentation is clear, complete, and consistent.
Partner with the CHRO on performance matters requiring additional review or escalation.
Support components of the annual performance review process as requested, while the CHRO maintains responsibility for the annual performance review and calibration process.
Partner closely with the CHRO, Director of Talent and Strategy, Recruitment and Retention Specialist, and Training Manager to provide a coordinated employee experience.
Support a smooth transition from candidate to employee by ensuring HR documentation, benefits, systems, and employment requirements are completed accurately and timely.
Share HR information, trends, and operational needs with the CHRO to support informed decision-making.
Contribute to HR and organizational initiatives within the scope of the role.