Sr Manager, Government

T-Mobile•Tempe, AZ

1d•Onsite

About The Position

This role leads a team of frontline Account Executives to develop and execute sales strategies for Local Government customers. It focuses on driving new sales, customer retention, channel metrics, and delivering customer solutions within the government sector. The role requires leveraging government industry experience to motivate and coach the team toward achieving performance goals. Success is measured by meeting sales targets, maintaining customer satisfaction, and fostering strong client relationships. The work impacts organizational revenue growth and strengthens partnerships with government clients and stakeholders.

Requirements

High School Diploma/GED (Required)
Local Government Procurement Expertise in navigating the procurement processes specific to local government entities. This includes understanding regulations, compliance requirements, and the ability to develop and submit competitive proposals. (Required)
Strategic Leadership Proven ability to lead and inspire teams towards achieving strategic goals. This involves setting clear objectives, making informed decisions, and fostering a culture of innovation and accountability. (Required)
New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
Management Ability to hire, coach, and mentor team members. This involves recruiting top talent, providing ongoing training and development, conducting performance evaluations, and offering support to ensure the team is motivated and equipped to achieve their targets. (Required)
Account Management and Sales Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Problem Solving and Analysis Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making. (Required)
Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

2+ years experience in direct sales management (Preferred)
2+ years experience in the Local or State Government industry (Preferred)
2+ years experience managing a team (Preferred)
4+ years business markets sales experience (Preferred)

Responsibilities

Develop and implement sales strategies to generate revenue and identify market opportunities within the Local Government sector
Collaborate with cross-functional teams to identify retention opportunities and maintain the existing customer base
Hire, coach, and mentor Account Executives to achieve productivity goals and support deal closures
Provide ongoing training and performance evaluations to ensure team motivation and capability
Also responsible for other duties/projects as assigned by business management as needed