Sr. Manager, Global Internal Communications

Benefit Cosmetics•San Francisco, CA

2d•Hybrid

About The Position

The Senior Manager, Global Internal Communications strengthens employee engagement through clear, consistent messaging and high-impact storytelling. This role manages the flow of information to Benefit teams worldwide and oversees the global employee intranet. You’ll bring strong writing and editing skills, audience-first communications planning, and a working knowledge of employee communications and engagement best practices. You’ll help champion Benefit’s culture by supporting internal events and elevating our employer-brand story. As a key member of the Global People Strategy & Programs team, you’ll build processes and partnerships that connect teams across regions. You’ll succeed through agility, creativity, and strategic thinking.

Requirements

Bachelor’s degree required; equivalent experience may be considered.
7–9 years of experience in internal communications, corporate communications, or a related field.
Experience partnering with senior leaders to craft and deliver high-impact communications.
Experience managing an intranet and/or content platforms (strategy, governance, and publishing).
Comfort with analytics and measurement to improve communications effectiveness.

Nice To Haves

Experience developing employee events (e.g., All Hands/Town Halls), including content development and production support, preferred.

Responsibilities

Develop and execute an internal communications strategy that optimizes channels and increases engagement across a hybrid, geographically distributed workforce.
Partner with leaders and cross-functional stakeholders to create clear, audience-specific communications plans.
Lead internal communications planning meetings and drive on-time delivery of employee communications.
Own and maintain the internal editorial and publishing calendar, including supporting tools.
Write, edit, design, and publish a weekly global newsletter.
Create communications toolkits for global markets to enable consistent, on-brand messaging.
Support Global Town Halls and Worldwide All Hands, including technical production and run of show.
Identify, curate, and amplify stories that bring our company DNA, culture, people, and products to life.
Lead the design and rollout of a global intranet that informs, connects, and inspires teams worldwide.
Own ongoing intranet governance, ensuring content is accurate, current, and easy to find.
Track, analyze, and share reporting on internal communications performance and effectiveness.
Partner with the Director, Global People Experience to manage the global people experience calendar (holidays, closures, employee events, and activations).
In collaboration with the VP, Global People Strategy & Programs and the Director, Global People Experience, help shape employer brand messaging that articulates our purpose and employee value proposition.
Support planning and execution of internal events and engagement experiences, including House of Benefit activations and the Global Leadership Conference.
Build and diversify a bench of internal spokespeople, amplifying a variety of voices consistently.
Contribute ideas and support execution of employee engagement activities with the People Experience team.
Partner with the global Executive Assistant team to maintain a worldwide calendar of annual meetings and events and align key communications touchpoints.
Spot opportunities to amplify news across channels, monitor internal feedback, and stay informed on local, industry, and competitor updates.