Sr. Manager, Event Management Resourcing

Opus Agency

18d•Remote

About The Position

Opus Agency is a global event agency seeking a Sr. Manager, Event Management Resourcing to join their Centralized Resourcing Team (CRT). This role is responsible for building scalable teams for events with world-shaping brands. The position requires collaboration with various departments to ensure staffing decisions align with individual career success, agency financial health, and client priorities. The ideal candidate will also contribute to the evolution of the department by improving systems and strategies, driving operational excellence, and maintaining detailed documentation while concisely summarizing business requirements. The role demands strong analytical skills, the ability to resolve staffing challenges under pressure, manage expectations, and make data-driven decisions in a fast-paced environment.

Requirements

5+ years of relevant resourcing or Event Management project leadership experience.
Mastery of Microsoft Office/Google Suite, with advanced spreadsheet skills including complex formulas, data modeling, and the ability to present reports to stakeholders.
Strong critical thinking and analytical capabilities, with the ability to translate complex data and metrics into actionable business insights.
Exceptional verbal and written communication skills, including the ability to present to executive leadership and provide professional, constructive feedback to colleagues.
Ability to prioritize a high-volume workload, thrive under pressure, and maintain focus through frequent interruptions or shifting priorities.
Proficiency in budget management, forecasting, and financial reconciliation, including the application of percentages, ratios, and algebraic concepts to business scenarios.
A high degree of personal and professional integrity, with a proven ability to maintain strict confidentiality.
Advanced reasoning skills to solve complex problems and navigate ambiguous situations where limited standardization exists.

Responsibilities

Uphold and embody the Opus Agency values of VOICE
Drive the allocation of resources to projects by balancing the success and growth of our people, the agency’s financial health, and our clients’ priorities.
Partner effectively with Accounts & Sales and the Pricing team to understand (and sometimes help define) project scope and staffing requirements for new (includes RFP responses) and repeat business.
Maintain ongoing communication with team members, their managers, and their department leaders to align staffing assignments with professional growth and desired development paths.
Utilize knowledge of Event Management rates, pricing practices, and utilization metrics to inform profitable and sustainable staffing decisions.
Establish proficiency in the PSA (Professional Services Automation) tool to maintain a single source of truth for all current assignments, future staffing needs, and team member workloads and schedules.
Act as a critical liaison between Resourcing, Event Management leadership, and other roles in the agency to ensure transparent and concise reporting related to Resourcing performance.
Leverage data and agency tools to provide expert consultation on workforce supplementation, guiding decisions on opening new full-time hires versus utilizing freelancers.
Participate in contractor interviews, keeping the freelancer pool current, and actively expanding the network as needed.
Manage and track freelancer expense budgets and related communications to ensure a clear understanding of spend and accurate forecasting for monthly financial closes.
Exercise sound judgment to ensure all staffing and resourcing decisions remain within established budget parameters whenever possible.
Contribute to the continuous improvement of resourcing systems, processes, and strategies by identifying inefficiencies and proposing innovative solutions.
Collaborate with teammates and colleagues to lead and drive initiatives that achieve both department-specific and organization-wide goals.
Develop and drive plans of action that ensure staffing decisions are data-driven and align with broader organizational goals.
Support the rollout and adoption of new tools and processes through proactive education, training, and change management initiatives.
Support the creation of agency-wide resources and project management tools to ensure maximum effectiveness across teams.

Benefits

Full time position
Opportunities for growth and development
Health & Dental Insurance (choice of plans)
100% Employer paid short-term disability and life insurance
Opportunity to elect additional life insurance and LTD insurance at employee expense
Paid parental leave
Opportunity to contribute pre-tax dollars to flexible spending accounts
401(K) with employer match
Flexibility in work schedules
Generous time off