Sr. Manager EPP- ecommerce

Samsung•Plano, TX

2d•Onsite

About The Position

The Samsung direct-to-consumer ecommerce team is looking for a Senior Manager for the Enhanced Partner Program (EPP). EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees. This role will specifically focus on driving improved performance (across multiple KPI) by curating experiences on Samsung.com, and optimizing the impact of customer journeys and marketing tactics. The individual is expected to lead through influence, managing initiatives that require cross-functional partnership. The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy. Adaptability is required, as this role will be working in a highly matrixed, fast pacing organization.

Requirements

8+ years of sales or sales operations experience
5+ years of technology or telecommunications experience
3+ years of business development experience
3+ years of experience working with, or for, a Fortune 1,000 organization
Experience with communicating business insights and requirements
History of leading and developing business teams
Solid communication and presentation skills

Nice To Haves

Experience with EPP programs and/or partnership with HR/benefits managers
Bachelor’s degree
Excel skills (including formulas and lookups)
Solid Tableau skills (including Tableau Desktop experience)

Responsibilities

Contribute to the overall success of the business unit and help drive $1B+ in revenue
Drive revenue across key audiences, across all of Samsung’s product categories
Drive new and incremental engagement from partners within the program
Design and execute programs that will drive engagement/revenue
Partner with cross-functional teams to deliver new initiatives
Provide valuable segment insights to business and cross-functional leaders
Provide weekly, monthly, and ad-hoc reporting of all relevant segment metrics
Perform analytics using Excel and Tableau.
Write detailed requirements for technical resources to follow.
Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
Work with Category Management, Sales, Finance and Operations team to define and work on gap closures
Deeply understand the meaningful differences between key audience segments (ex: Education, Military, Government, Corporate Partners) and identify actionable insights.
Lead EPP aggregator program by managing strategic partnerships, business planning, partner enablement, and end-to-end program execution
Drive partner performance through commercial strategy, contract management, marketing initiatives, cross-functional collaboration and data-driven performance optimization.