Sr Manager, Customer Offerings

Johnson & Johnson Innovative Medicine•Cincinnati, OH

1d•Hybrid

About The Position

The Sr Manager, Customer Offerings at Johnson & Johnson serves as the primary commercial point of contact for deal offerings, including pay-per-use, leasing, and structured financing models. This role involves close partnership with Sales and Finance to develop customer-centric offerings that enhance execution and competitiveness, while also supporting territory strategy and commercial planning. The position is part of the Surgery team within MedTech, which focuses on delivering surgical technologies and solutions to healthcare professionals globally to treat prevalent conditions such as obesity, cardiovascular disease, and cancer. The role is based in Santa Clara, CA, with consideration for Cincinnati, OH and Raritan, NJ, and requires an onsite presence 3 days per week with remote work 2 days per week.

Requirements

7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
Strong financial modeling and customer-value analysis capability.

Nice To Haves

Brand Marketing
Brand Positioning Strategy
Business Alignment
Business Storytelling
Business Valuations
Cross-Functional Collaboration
Customer Intelligence
Data Analysis
Data-Driven Decision Making
Digital Strategy
Execution Focus
Financial Analysis
Go-to-Market Strategies
Industry Analysis
Market Research
Negotiation
Organizing
Problem Solving
Product Development Lifecycle
Product Portfolio Management
Product Strategies
Program Management
Strategic Thinking
Tactical Planning
Technical Credibility

Responsibilities

Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
Support capital sales planning with territory insights, financial structures, and customer value analysis.
Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability of offerings.
Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
Track offering performance and market adoption; recommend innovations to enable growth.

Benefits

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year