Sr. Manager Customer Marketing

CSL•Summit, NJ

About The Position

Join a high growth team shaping the future of influenza prevention. Our North America organization is expanding rapidly, and we’re looking for bold, customer-obsessed marketing leaders to help accelerate our growth. If you thrive in fast-moving environments, love turning insight into action, and want to make a measurable impact on public health, this is an opportunity to do the most meaningful work of your career. At CSL Seqirus—one of the world's largest influenza vaccine providers—we’re on a mission to lessen the burden of influenza worldwide. Every year, our vaccines help protect millions of people, and we’re committed to innovating repeatedly as the healthcare landscape evolves. As a Senior Manager of Customer Marketing, you will play a pivotal role in driving our U.S. growth strategy. You’ll support translating data and customer insights and targeted strategies into high value tactics across key segments including hospital systems, pediatric healthcare providers, and retail/wholesale distributors. You’ll also partner closely with customer segment leads and cross functional stakeholders to champion the customer’s voice and unlock new opportunities for adoption, engagement, and impact.

Requirements

Bachelor’s degree in Marketing, Business, Life Sciences, or a related field
5+ years of experience in pharmaceutical marketing, commercial operations, or customer insights
Experience with key CSL Seqirus customer segments
Ability to generate data and insights to use to provide recommendations
Strong understanding of the vaccine commercialization environment
Proven ability to lead cross functional initiatives within a highly regulated industry

Nice To Haves

Sales experience is a plus but not required
A strategic thinker with strong analytical skills
A compelling communicator who can influence without authority
A customer advocate who brings curiosity and a growth mindset
Detail oriented, agile, and energized by fast paced environments
Driven to make a real-world impact through your work

Responsibilities

In partnership with customer segment leads develop tools, training, and customized resources that help customers manage their annual immunization campaigns.
Partner with customer segment leads to develop customer-specific marketing tactics that align with brand and business objectives.
In partnership with director of Customer Marketing create targeted messaging for field sales teams that provide customers relevant information year-round, supporting the planning and execution of immunization campaigns.
Serve as the primary liaison to a network of field sales champions, gathering feedback, identifying opportunities, and driving continuous improvement in field-facing tools and resources.
In partnership with director of Customer Marketing, manage CSLS Seqirus’ e-commerce platform, flu360.com.