Sr Manager, Customer Dev- Club Store
About The Position
Aspire Bakeries is seeking a Senior Manager, Customer Development - Club Store to drive profitable growth within the Costco business through strategic account development, cross-functional leadership, and customer engagement. The role is responsible for strengthening customer relationships, identifying growth opportunities, and ensuring effective execution of key business initiatives. Regular travel is required to support customer meetings, internal business reviews, and industry events. The position supports the development and execution of the Costco account strategy, manages day-to-day customer account needs, owns the Costco opportunity pipeline, and coordinates cross-functional teams to deliver customer commitments. It also analyzes business performance, customer trends, and market data to guide decisions and identify profitable opportunities in Costco Business Centers and other strategic channels.
Requirements
- Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field.
- At least 5 years of experience in customer development, account management, sales, category management, or related commercial functions.
- Experience managing large retail, foodservice, or consumer packaged goods customer relationships.
- Demonstrated success leading cross-functional projects and influencing stakeholders without direct authority.
- Strong analytical skills and experience using customer, category, and financial data to drive business decisions.
- Excellent communication, presentation, and relationship-building skills.
- Ability to travel as needed to support customer meetings, internal business reviews, and industry events.
Nice To Haves
- Experience managing Costco or other large national retail accounts.
- Experience in the food, beverage, bakery, consumer packaged goods (CPG), or foodservice industry.
- Experience using syndicated data sources, customer scorecards, and commercial analytics tools.
- Proven success identifying and executing growth opportunities within key customer accounts.
- Advanced proficiency with Microsoft Excel, PowerPoint, and customer business planning processes.
Responsibilities
- Support the development and execution of the Costco account strategy to drive business objectives and customer growth.
- Lead day-to-day customer account management, providing responsive service and effective issue resolution.
- Own the Costco opportunity pipeline, managing projects, timelines, and cross-functional deliverables.
- Drive customer communication through business updates, progress reviews, and proactive opportunity identification.
- Coordinate cross-functional teams to deliver customer commitments and strategic initiatives.
- Identify and develop profitable growth opportunities within Costco Business Centers and other strategic channels.
- Analyze business performance, customer trends, and market data to inform decision-making and prioritization.
- Travel as needed for customer meetings, internal business reviews, and industry events.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Company-paid life insurance and additional voluntary insurance options.
- Paid parental leave.
- Paid time off and holidays.
- Competitive 401(k) with immediate company match.
- Short- and long-term disability coverage.
- Learning and development programs.
- HSA and FSA plans.
- Performance incentive plans.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
