Sr. Manager, Corporate Claims

Acadia Healthcare • Franklin, TN

15d • Hybrid

About The Position

The Sr. Manager, Corporate Claims serves as Acadia’s lead subject matter expert for complex liability claims and litigation matters. The role partners with the Director of Claims, Legal Department, Risk Management, and Operations leaders to manage professional liability, general liability, mass tort, multidistrict litigation (MDL), and other high-exposure matters. It develops litigation strategy, directs outside counsel, evaluates risk exposure, supports claim resolution, and identifies ways to reduce organizational risk across the enterprise. The position is intended for a legal and claims professional with attorney-level training and litigation experience. It does not provide legal advice on behalf of the organization and does not require an active law license.

The role is based in Franklin, Tennessee, with a hybrid work arrangement and travel of up to 15% for mediations, trials, facility visits, and business meetings. The position also supports special projects and investigations, prepares litigation summaries and executive-level reporting, and advises facility leadership on claims and litigation matters. It is expected to comply with organizational policies and confidentiality requirements, maintain regular and predictable attendance, exercise sound judgment and professionalism, and build constructive relationships with internal and external stakeholders.

Requirements

• At least 5 years of experience in claims management, insurance defense, healthcare litigation, medical malpractice, mass tort litigation, multidistrict litigation (MDL), complex civil litigation, or a related area.
• Strong litigation and claims management expertise.
• Knowledge of healthcare liability and risk management principles.
• Ability to evaluate legal, operational, financial, and reputational risk.
• Exceptional analytical, negotiation, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to influence and collaborate effectively across organizational levels.
• Strong project management and organizational skills.
• Ability to independently manage a high-volume portfolio of complex matters.
• Proficiency with claims management systems and Microsoft Office applications.
• Ability to travel up to 15% of the time, including for mediations, trials, facility visits, and business meetings.

Nice To Haves

• Juris Doctor (J.D.) from an accredited law school.
• Active license to practice law in at least one U.S. jurisdiction.
• Healthcare, behavioral healthcare, hospital, or medical malpractice experience.
• Mass tort and/or multidistrict litigation (MDL) experience.
• Experience managing outside counsel, litigation budgets, and settlement strategies.
• Experience working within a self-insured, captive, or high-retention risk environment.

Responsibilities

• Manage complex professional liability, general liability, and other litigation matters from claim inception through resolution.
• Review incident reports, investigations, medical records, pleadings, expert opinions, and other claim materials to assess liability, damages, and financial exposure.
• Develop litigation and settlement strategies with the Director of Claims, Legal Department, and outside counsel.
• Manage outside defense counsel relationships, including case strategy, budgets, performance expectations, and legal spend.
• Participate in mediations, arbitrations, settlement conferences, and trials as appropriate.
• Negotiate claim resolutions and settlements within established authority levels.
• Support mass tort and multidistrict litigation matters, including claim analysis, document collection, discovery coordination, and implementation of defense strategy.
• Coordinate litigation holds, document preservation, and responses to discovery requests.
• Maintain accurate claims management system documentation and report on significant claims, litigation trends, and financial exposure.
• Collaborate with Risk Management, Quality, Clinical Operations, Human Resources, and Legal leaders to identify trends and implement risk mitigation strategies.
• Assist with communications and reporting to insurance carriers, brokers, third-party administrators, and excess insurers concerning pending and threatened litigation.
• Monitor emerging legal, regulatory, and healthcare liability trends and recommend ways to reduce organizational risk.
• Support special projects and investigations as assigned.
• Assist with litigation summaries and executive-level reporting.
• Provide guidance and consultation to facility leadership regarding claims and litigation matters.
• Perform other duties as assigned.
• Comply with organizational policies, procedures, performance improvement initiatives, and confidentiality requirements.
• Develop constructive and cooperative working relationships with internal and external stakeholders.
• Demonstrate sound judgment and professionalism when handling sensitive matters.
• Maintain regular and predictable attendance.

Benefits

• Competitive base salary commensurate with experience
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and recognized holidays
• Company-paid basic life and AD&D insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadia’s nationwide network

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed