Sr. Manager, Consumer Insights

TEGNA Inc. • Atlanta, GA

8h

About The Position

TEGNA's corporate Insights team is looking for a Senior Manager, Consumer Insights to manage and execute primary research that deepens our understanding of audiences, their needs, motivations, behaviors, preferences, and expectations across platforms. This role will design, conduct, and synthesize qualitative and quantitative research that informs content, brand, marketing, audience growth, and local market strategies across TEGNA. This person is a strategic research partner, skilled methodologist, and clear storyteller who can translate audience feedback into actionable recommendations. They will collaborate with cross-functional partners across content, marketing, sales, strategy, and local stations to clarify business questions, develop research approaches, synthesize findings, and support audience-informed decisions.

Requirements

• 7+ years of experience in consumer insights, audience research, market research, brand research, media research, marketing research, or a related research function.
• 5+ years of experience managing primary research initiatives across qualitative and quantitative methodologies.
• Demonstrated expertise designing and executing surveys, focus groups, interviews, concept tests, message tests, segmentation studies, brand perception studies, and/or audience behavior research.
• Strong understanding of qualitative and quantitative research methods, including when and how to apply each method to answer business questions.
• Experience translating research findings into strategic recommendations for content, marketing, brand, audience development, local market strategy, or business strategy teams.
• Excellent data storytelling and presentation skills, with the ability to communicate complex findings clearly to executive and cross-functional audiences.
• Strong stakeholder management skills, including the ability to consult with internal partners, clarify objectives, and influence decisions through research.
• Experience using research platforms, tools, and vendor partners to support qualitative and quantitative primary research, including study design, respondent recruitment, fielding, analysis, synthesis, and reporting.
• Strong analytical skills with a proactive, structured approach to ambiguous business questions.
• Ability to build relationships across all levels of the organization and work effectively in a fast-paced, collaborative environment.

Nice To Haves

• Media, entertainment, journalism, streaming, digital content, brand, or marketing research experience preferred.

Responsibilities

• Manage and execute end-to-end primary research projects, including scoping, methodology selection, instrument design, fieldwork coordination, analysis, synthesis, and presentation of findings.
• Design and conduct qualitative and quantitative research, including surveys, focus groups, in-depth interviews, online communities, concept testing, message testing, brand perception studies, audience segmentation, and content research.
• Partner with content, marketing, sales, strategy, and station teams to translate business questions into clear research objectives and practical research plans.
• Develop research that helps TEGNA better understand audience needs, motivations, behaviors, preferences, barriers, and expectations across linear, streaming, digital, social, and emerging platforms.
• Translate research findings into actionable recommendations that support content strategy, brand positioning, marketing effectiveness, audience growth, and local market priorities.
• Evaluate audience response to content concepts, programming ideas, messaging, campaigns, brand initiatives, and new audience opportunities.
• Synthesize qualitative and quantitative findings into clear, compelling stories and present recommendations to senior leaders, cross-functional stakeholders, and local market teams.
• Coordinate with external research vendors and research platforms, supporting project timelines, budgets, deliverables, and methodological quality.
• Contribute to repeatable research approaches, templates, and best practices that strengthen the organization’s primary research capabilities.
• Stay current on research methods, tools, and emerging approaches, including AI-enabled research tools, while maintaining high standards for research quality and respondent integrity.
• Other responsibilities as assigned.

Benefits

• Two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas
• Access to dental and eye care coverage
• Fertility, surrogacy and adoption assistance
• Disability and life insurance
• 401(k) program with company match
• Nine free virtual doctor’s appointments with a physician through Teladoc
• 12 free annual therapy sessions with a licensed clinician through Spring Health
• Generous Paid Time Off (PTO) benefit
• Nine paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed