About The Position

Provide strategic direction and governance for the commercial MarTech stack that enables agile, compliant content development and omnichannel activation, ensuring platforms, integrations, and operating standards scale effectively across brand.

Requirements

  • Bachelor’s degree
  • 5–8+ years managing marketing technology platforms (e.g., DAM, workflow, content ops), defining roadmaps, adoption frameworks, and governance standards across brands or business units.
  • Proven experience partnering with brand, Ad/Promo, TA content leads, and agencies to translate business needs into platform enhancements, process improvements, and compliant content operations.
  • Experience managing platform vendors and service partners, negotiating SLAs, prioritizing enhancements, and overseeing licensing budgets or funding allocations.
  • Strong understanding of regulated content development requirements, metadata/tagging standards, modular content reuse, and operational controls to enable scalable, compliant, and measurable content workflows.

Nice To Haves

  • Advanced degree (MBA, MS, PharmD, or related).

Responsibilities

  • Define the Marketing Technology roadmap and governance for content operations platforms, including DAM and related workflow/fulfillment tools with DD&T
  • Define taxonomy/metadata requirements and tagging workflows so content is consistently tagged, discoverable, and performance-trackable
  • Configure DAM/workflow platforms and standards to support modular content development, assembly, and reuse across brands and channels
  • Translate TA needs and review feedback into platform enhancements and process improvements; ensure clear roles, handoffs, and consistent use of tooling across brands
  • Define the operating model for user support, training, communications, and issue escalation; ensure consistent adoption across internal teams, agencies, and partners
  • Manage key platform and service partners, including SLAs, prioritization, escalations, and continuous improvement; coordinate platform training updates with partners
  • Oversee platform licensing and key vendor relationships; manage enhancement funding and prioritize spend against highest value capabilities
  • Ensure the MarTech ecosystem supports compliant development and approval of promotional materials in a regulated environment, embedding required controls and documentation practices

Benefits

  • medical, dental, vision insurance
  • a 401(k) plan and company match
  • short-term and long-term disability coverage
  • basic life insurance
  • a tuition reimbursement program
  • paid volunteer time off
  • company holidays
  • well-being benefits
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