EverHealth - Sr Manager Cloud Engineering (Remote, US)

EverCommerce

2d•$160,000 - $175,000•Remote

About The Position

EverHealth is seeking a Senior Manager, Cloud Engineering to join the EverHealth Platform Engineering team, reporting to the Head of Platform Engineering. This role will lead and develop the Cloud Engineering function responsible for AWS infrastructure, cloud architecture standards, infrastructure-as-code strategy, cloud security implementation, cloud cost optimization, account and environment standards, cloud automation, reusable infrastructure patterns, and cloud operational risk reduction across EverHealth. The position involves hands-on management of a team of Cloud Engineers, including leading the team, prioritizing the backlog, coaching engineers, managing performance, establishing operating cadence, and staying directly involved in cloud architecture decisions, infrastructure delivery, platform modernization, technical escalations, and operational improvements. Collaboration with SRE, Product Engineering, Delivery Engineering, Enablement Engineering, Security, Compliance, and business and product stakeholders is key. Cloud Engineering owns the AWS platform and infrastructure standards and serves as an escalation point for cloud infrastructure issues when SRE cannot resolve them and the root cause lies within cloud infrastructure.

Requirements

3+ years of experience managing cloud engineers, platform engineers, infrastructure engineers, DevOps teams, or similar technical teams
8+ years of experience in cloud infrastructure, platform engineering, DevOps, infrastructure engineering, or a similar role
8+ years of hands-on experience building and supporting AWS infrastructure and services, including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, Windows/Linux workloads, backup/DR, and related production infrastructure
5+ years of experience with AWS account structure, landing zones, networking, IAM standards, environment provisioning, and cloud platform governance
5+ years of experience with Terraform and infrastructure-as-code practices
5+ years of experience using tools such as Ansible, Spacelift, GitHub, CloudWatch, Jira, Confluence, and related cloud engineering tooling
3+ years of experience designing reusable infrastructure modules, IaC standards, review practices, and scalable cloud platform patterns
3+ years of experience with cloud cost optimization, usage analysis, infrastructure right-sizing, waste reduction, and cost governance practices
Experience leading or supporting cloud modernization, legacy infrastructure reduction, data center migration, or AWS environment modernization initiatives strongly preferred
Experience using observability and operational tools such as Grafana, New Relic, Sentry, OpsGenie / Jira Service Management Operations, or similar tools to support cloud infrastructure troubleshooting strongly preferred
Experience implementing cloud security controls across identity, networking, access control, encryption, logging, auditability, and infrastructure configuration strongly preferred
Experience supporting SaaS, healthcare technology, or other business-critical cloud platforms strongly preferred
Experience working in HIPAA-compliant environments and supporting secure handling of healthcare data strongly preferred
AWS certifications strongly preferred
Cloud engineering leadership mindset with deep experience in AWS infrastructure, infrastructure-as-code, cloud security, cost optimization, and platform modernization
Strong hands-on cloud infrastructure judgment and ability to stay close to technical work while managing people
Ability to drive development of cloud standards, reusable patterns, and operating discipline without creating unnecessary bureaucracy
Strong ownership mindset and ability to drive cloud platform improvements across teams with clear priorities and practical execution
Ability to balance scalability, security, reliability, cost, engineering speed, and long-term maintainability
Strong coaching skills and ability to raise the technical maturity of cloud engineers and partner teams
Comfortable challenging architecture, cost, or security decisions when they create risk for the business or platform
Clear written and verbal communication skills, including the ability to explain cloud architecture decisions, infrastructure risks, cost tradeoffs, and modernization priorities to technical and non-technical stakeholders

Nice To Haves

Experience assisting with executive-ready or stakeholder-facing reporting on cloud cost, cloud health, infrastructure risk, and modernization progress
Experience helping modernize or mature a Cloud Engineering function in a growing or transforming engineering organization
Experience with FinOps tooling, cloud cost management platforms, or formal cost governance practices
Terraform, ITIL, DevOps, or related infrastructure/platform certifications
Experience with HITRUST, SOC 2, or other regulated technology environments
Experience improving Kubernetes, ECS/EKS, or container platform maturity in partnership with product engineering teams
Experience using AI-assisted engineering tools such as ChatGPT/Codex or Claude Code or similar

Responsibilities

Lead the EverHealth Cloud Engineering team responsible for AWS infrastructure, cloud platform standards, cloud cost management, and infrastructure-as-code maturity
Prioritize Cloud Engineering work during sprint planning in partnership with the Scrum Master
Manage, coach, develop, and performance-manage Cloud Engineering team members
Ensure technical alignment with the Principal Cloud Platform Engineer
Own AWS account structure, landing zones, networking, IAM standards, and environment provisioning practices
Own Terraform strategy, reusable infrastructure patterns, IaC standards, and review practices
Build and mature cloud architecture standards across the EverHealth product portfolio
Support AWS services and environments including VPC, IAM, EC2, ECS/EKS, RDS, S3, CloudWatch, load balancers, networking, backup/DR, Windows/Linux workloads, and related services
Lead and contribute hands-on to cloud infrastructure design and implementation using Terraform, Ansible, Spacelift, GitHub, and related tooling
Drive cloud cost optimization analysis and recommendations in partnership with Product Engineering
Identify opportunities to improve utilization, reduce waste, and align cloud/infrastructure spend with business needs
Reduce cloud operational risk through better standards, automation, documentation, reusable patterns, and repeatable practices
Implement cloud security standards defined by Security, while helping guide cloud security architecture where infrastructure design decisions create risk or require platform-level judgment
Lead cloud modernization efforts across EverHealth products, including legacy infrastructure reduction, data center migration, AWS environment modernization, and product-specific cloud improvements
Help mature container and Kubernetes platform practices in partnership with Product Engineering
Ensure Cloud Engineering serves as a senior escalation point for cloud infrastructure issues when SRE cannot resolve the issue and the root cause is within AWS or related infrastructure services
Use CloudWatch, Grafana, New Relic, Sentry, OpsGenie/Jira Service Management Operations, and related observability or operational tools to support cloud infrastructure troubleshooting and production visibility
Partner with Product Engineering on architecture reviews, environment buildouts, implementation support, modernization planning, and cloud infrastructure escalations
Partner with SRE on AWS infrastructure reliability, production readiness, operational resilience, disaster recovery, and business continuity practices
Partner with Delivery Engineering and Enablement Engineering on cloud deployment processes, CI/CD infrastructure, shared services, release support, and environment standards
Partner with the Program Manager, Technical Project Manager, and Scrum Master to collect and share cloud health, cloud cost, operational risk, modernization progress, and project health for Cloud Engineering-supported work
Partner with Security and Compliance on IAM, encryption, network controls, logging, auditability, HIPAA infrastructure controls, and secure cloud operations
Establish and mature Cloud Engineering operating cadence, including architecture reviews, backlog reviews, cost reviews, security reviews, operational risk reviews, and standards reviews
Challenge product teams and partner functions when cloud architecture, cost, security, or operational decisions create unacceptable risk
Help create a high-performing Cloud Engineering culture rooted in ownership, platform leverage, practical standards, automation, and continuous improvement