Sr. Manager, Chargeback and Pricing Operations

Pfizer • Lake Forest, CA

5d • Hybrid

About The Position

This role sits at the intersection of Pricing & Commercial Operations and Finance, providing commercial insights and analytics to support Gross-to-Net (GTN) management across Pfizer’s U.S. Hospital Injectable and Biosimilar portfolio, with a primary focus on pricing, contracting, and chargebacks. The role analyzes contracting terms, pricing dynamics, and chargeback trends to assess and communicate their impact on GTN, revenue, margin, and profitability. It develops and analyzes chargeback, rebate, administrative fee, and other GTN assumptions; identifies business drivers and trends; and translates complex price-related contracting activity into actionable insights for Commercial and Finance stakeholders. The position supports forecasting and planning and advances automation and AI-enabled analytics to improve the speed, transparency, and quality of GTN analysis and decision-making.

The role partners with Finance, Controllership, and Commercial stakeholders on GTN forecasting, accrual assessment, reconciliation, and financial reporting. It models the effects of contracting strategies, pricing actions, channel strategies, market dynamics, legislative changes, and new product launches. It also serves as the functional owner of the commercial revenue and demand data repository, supports data integrity between Flex and the corporate ERP, and drives automation and reporting improvements with appropriate AI governance and human oversight.

As a liaison between PCO and Finance, the position translates commercial strategies into financial implications and aligns commercial assumptions with financial reporting, accounting, and control requirements. It coordinates GTN data and assumption refreshes across relevant teams, supports List Price calculations and wholesaler price adjustment analytics, and partners on Government Pricing and Compliance topics, including Medicaid, 340B, and FSS/FCP accrual implications. The role supports pricing governance and evaluation of contracting performance against original GTN projections.

The position is assigned to a Pfizer site within commuting distance, with colleagues generally working onsite about two to three days per week and offsite when appropriate. Travel to support business needs is less than 10–15%.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field and at least 6 years of experience; or a master’s degree and at least 5 years of experience; or a PhD and at least 1 year of experience.
• Experience in pharmaceutical gross-to-net, revenue deductions, pricing analytics, or commercial finance.
• Deep working knowledge of pharmaceutical GTN and deduction structures, including chargebacks, rebates, GPO administrative fees, 340B, Medicaid, and other pricing and contracting impacts.
• Strong understanding of accrual accounting principles and revenue recognition requirements, including U.S. GAAP and ASC 606, and how GTN activity affects revenue recognition and financial reporting.
• Demonstrated experience with generic pharmaceutical and/or hospital injectable businesses, including understanding of GPO contracting, chargeback processes, and their impact on GTN, revenue, and profitability.
• Strong financial modeling and data skills, including advanced Excel and comfort working with large transactional datasets.
• Ability to translate complex financial impacts into clear, actionable guidance for non-finance commercial partners.
• Ability to effectively communicate and successfully meet role requirements while working in person at the Lake Forest or NYC facility.
• Ability to travel to support business needs; travel is stated as less than 10–15%.
• Permanent work authorization in the United States; U.S. work visa sponsorship is not available now or in the future.

Nice To Haves

• Experience with hospital, injectable, or biosimilar portfolios and GPO/IDN contracting dynamics.
• Familiarity with government pricing programs, including MDRP, 340B, and FSS/FCP.
• Experience with revenue management or GTN systems such as Model N or Revitas/Flex, and ERP systems such as SAP or Oracle.
• Proficiency in BI tools such as Power BI or Tableau, and experience building reporting infrastructure and automating processes.
• MBA, CPA, or CMA.

Responsibilities

• Provide analytics for GTN assumptions, particularly contracting and chargebacks, and advise stakeholders on the effects of 340B, Medicaid, and other GTN drivers on revenue and profitability.
• Support chargeback accrual pipeline calculations and related analytics using Finance- and Controllership-approved methodologies and assumptions.
• Analyze contracting activity, claims, utilization, pricing trends, and other commercial data to identify trends and potential effects on GTN and revenue forecasts.
• Compare commercial assumptions with actual results, identify variance drivers, and provide rationale and analytics to support forecast refinement and decisions.
• Partner with Finance, Controllership, and Commercial stakeholders on GTN forecasting, accrual assessment, reconciliation, and financial reporting.
• Provide commercial assumptions and analytics to inform Finance GTN forecasts, including contracting, chargebacks, payer and channel mix, pricing actions, and product launches.
• Provide commercial GTN inputs and rationale for budgets, latest estimates, reforecasts, and long-range planning.
• Model the GTN, revenue, and profitability effects of bids, committed contracts, off-cycle price actions, channel strategies, and business development initiatives.
• Develop what-if scenarios and key-driver sensitivities for contracting changes, market dynamics, and legislative changes, and communicate actionable insights.
• Own the commercial revenue and demand data repository, ensuring its architecture supports GTN calculations and forecasting outputs.
• Ensure data integrity between the Flex contract management system and corporate ERP; optimize chargeback, script-level, and third-party aggregator data for rebate validation and forecast accuracy.
• Drive automation, scalable dashboards, and reporting improvements, using AI-enabled tools responsibly with appropriate governance and human oversight.
• Serve as a liaison between PCO and Finance, translating commercial strategies and contracting activities into financial implications aligned with reporting, accounting, and control requirements.
• Partner with PCO on pre-deal analytics and feed executed-deal outcomes into future forecast improvements.
• Coordinate GTN data collection and assumption refreshes across Business Analytics, Contract Operations, Government Pricing, Distribution, Finance, and Accounting.
• Assist with List Price calculations and impact analytics for wholesaler price adjustments, including clawbacks and shelf stock adjustments.
• Partner with Finance business partners on Government Pricing and Compliance accrual implications for Medicaid (MDRP), 340B, and FSS/FCP; understand and explain related pricing calculations.
• Support business-specific pricing governance, including financial evaluation of contracting decisions and performance against original GTN projections, while coordinating with broader Pfizer pricing governance requirements and timelines.
• Influence and collaborate with peers, develop and coach others, and oversee and guide colleagues’ work to achieve meaningful outcomes and business impact.
• Travel to support business needs, stated as less than 10–15%.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a bonus target of 17.5% of base salary.
• Eligibility to participate in Pfizer’s share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager