Sr. Manager, Chargeback and Pricing Operations

Pfizer • Lake Forest, IL

14h • $124,400 - $207,400 • Hybrid

About The Position

This role sits at the intersection of Pricing & Commercial Operations and Finance, providing commercial insights and analytics to support gross-to-net (GTN) management across Pfizer’s U.S. Hospital Injectable and Biosimilar portfolio, with a primary focus on pricing, contracting, and chargebacks. The role analyzes contracting terms, pricing dynamics, and chargeback trends to assess and communicate their impact on GTN, revenue, margin, and profitability.

The Sr. Manager develops and analyzes chargeback, rebate, administrative fee, and other GTN assumptions; identifies business drivers and trends; and translates complex price-related contracting activity into actionable insights for Commercial and Finance stakeholders. The role supports forecasting and planning and helps improve understanding of how commercial decisions translate into financial performance.

The role also advances automation and AI-enabled analytics to improve the speed, transparency, and quality of GTN analysis, forecasting, and decision-making. It serves as a functional owner of the commercial revenue and demand data repository and a key liaison between Pricing & Commercial Operations and Finance. The work location is flexible: colleagues are assigned a Pfizer site within commuting distance and generally work onsite about 2–3 days per week, with regular offsite work when appropriate. Travel to support business needs is less than 10–15%.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or a related field and at least 6 years of experience; or a master’s degree and at least 5 years of experience; or a PhD and at least 1 year of experience.
• Experience in pharmaceutical gross-to-net, revenue deductions, pricing analytics, or commercial finance.
• Deep working knowledge of pharmaceutical GTN and deduction structures, including chargebacks, rebates, GPO administrative fees, 340B, Medicaid, and other pricing and contracting impacts.
• Strong understanding of accrual accounting principles and revenue recognition requirements, including U.S. GAAP and ASC 606, and their relationship to GTN activity and financial reporting.
• Demonstrated experience with generic pharmaceutical and/or hospital injectable businesses, including understanding of GPO contracting and chargeback processes and their impact on GTN, revenue, and profitability.
• Strong financial modeling and data skills, including advanced Excel and comfort working with large transactional datasets.
• Ability to translate complex financial impacts into clear, actionable guidance for non-finance commercial partners.
• Ability to communicate effectively and meet role requirements while working in person at the Lake Forest or NYC facility.
• Ability to travel to support business needs, stated as less than 10–15%.
• Authorization to be employed in the United States by any employer; permanent U.S. work authorization is required. U.S. work visa sponsorship is not available now or in the future.

Nice To Haves

• Experience with hospital, injectable, or biosimilar portfolios and GPO/IDN contracting dynamics.
• Familiarity with government pricing programs, including MDRP, 340B, and FSS/FCP.
• Experience with revenue management or GTN systems such as Model N or Revitas/Flex, and ERP systems such as SAP or Oracle.
• Proficiency in BI tools such as Power BI or Tableau, and experience building reporting infrastructure and automating processes from the ground up.
• MBA, CPA, or CMA.

Responsibilities

• Provide analytics for GTN assumptions, primarily related to contracting and chargebacks, and advise stakeholders on the impact of 340B, Medicaid, and other GTN drivers on revenue and profitability.
• Support chargeback accrual pipeline calculations and related analytics using Finance- and Controllership-approved methodologies and assumptions.
• Analyze contracting activity, claims, utilization, pricing trends, and other commercial data to identify trends and assess potential impacts on GTN and revenue forecasts.
• Compare commercial assumptions with actual results, identify variance drivers, and provide business rationale and analytics to support forecast refinement and decision-making.
• Partner with Finance, Controllership, and Commercial stakeholders to support GTN forecasting, accrual assessment, reconciliation, and financial reporting.
• Provide commercial assumptions and insights to Finance for GTN forecasts, including contracting, chargebacks, payer and channel mix, pricing actions, and new product launches.
• Provide commercial GTN inputs and business rationale for budgets, latest estimates, reforecasts, and long-range planning.
• Model the GTN, revenue, and profitability impact of contracting strategies, bids, committed contracts, off-cycle price actions, channel strategies, and business development initiatives.
• Develop what-if scenarios and key-driver sensitivities to assess the effects of contracting changes, market dynamics, and legislative changes, and communicate actionable insights.
• Own the commercial revenue and demand data repository, ensuring its architecture supports GTN calculations and forecasting outputs.
• Maintain data integrity between the Flex contract management system and corporate ERP; optimize chargeback, script-level, and third-party aggregator data to improve rebate validation and forecast accuracy.
• Drive automation, scalable dashboards, and reporting improvements, using AI-enabled tools responsibly with appropriate governance and human oversight.
• Act as a liaison between Pricing & Commercial Operations and Finance, translating commercial strategies and contracting activity into financial implications and aligning with reporting, accounting, and control requirements.
• Partner with Pricing & Commercial Operations on pre-deal analytics and feed executed-deal outcomes back into future forecasts.
• Coordinate GTN data collection and assumption refreshes across Business Analytics, Contract Operations, Government Pricing, Distribution, Finance, and Accounting.
• Assist with list price calculations and impact analytics related to wholesaler price adjustments, including clawbacks and shelf-stock adjustments.
• Partner with the finance business partner on Government Pricing and Compliance accrual implications for Medicaid (MDRP), 340B, and FSS/FCP, and understand and explain related calculations, including AMP, Best Price, non-FAMP, unit rebate amount, and 340B ceiling price.
• Support business-specific pricing governance, including financial evaluation of contracting decisions and performance against original GTN projections, while coordinating with broader Pfizer pricing governance requirements and timelines.
• Influence and collaborate with peers, develop and coach others, and oversee and guide colleagues’ work to achieve meaningful outcomes and business impact.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligible to participate in Pfizer’s Global Performance Plan, with a bonus target of 17.5% of base salary.
• Eligible to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager