Sr. Manager, Business Partner I&A
About The Position
Reporting to the Director, Insights & Analytics, the Sr. Manager, Business Partner I&A serves as a strategic Consumer Insights business partner, bringing the voice of the consumer into brand and business decision-making. The role independently leads primary consumer research and translates consumer and marketplace insights into clear business implications, partnering closely with Marketing and cross-functional teams to shape brand strategies and initiatives. This is an individual contributor role for someone with strong technical expertise in consumer research who can independently guide work from a business question through research design, execution, synthesis, and recommendation. The position is based in Downers Grove, Illinois, with hybrid working arrangements available.
Requirements
- Bachelor’s degree (BA/BS).
- At least 8 years of Consumer Insights and related experience within a leading CPG, consumer-focused, and/or technology organization.
- Strong technical expertise in primary consumer research and demonstrated ability to independently design and execute qualitative and quantitative research.
- Experience translating human-centered consumer insights into actionable recommendations that influence brand and business strategy.
- Demonstrated ability to serve as a strategic advisor to Marketing and cross-functional business partners.
- Ability to integrate consumer research with syndicated, marketplace, and business data to develop broader perspectives and stronger recommendations.
- Strong problem-solving skills and ability to determine an appropriate research approach for ambiguous business questions or resource constraints.
- Excellent storytelling and communication skills, including the ability to simplify complex findings and communicate them in clear, compelling business terms.
- Strong cross-functional collaboration skills and experience partnering with teams such as Marketing, Product Development, and Creative.
- Curiosity and empathy for consumers, with the ability to champion the consumer voice across teams and the broader organization.
- Ability to manage multiple brands, stakeholders, and research initiatives in a fast-paced environment.
Responsibilities
- Lead primary consumer research end to end, including learning plans, methodology selection, research-material design, and translation of findings into actionable recommendations.
- Partner with Marketing and cross-functional teams to identify important business and consumer questions and determine appropriate learning approaches.
- Apply qualitative and quantitative consumer research methodologies to uncover consumer needs, behaviors, motivations, and opportunities.
- Integrate primary research, syndicated data, and other available information to develop a holistic view of the consumer and marketplace.
- Translate insights into business implications, opportunities, risks, and recommended actions.
- Deliver compelling, consumer-led stories and presentations that influence brand strategies and business decisions.
- Monitor brand health measures, including awareness, consideration, satisfaction, brand equity, and sales performance, connecting them to the broader consumer story.
- Manage external research partners and vendors, including research proposals, study design and execution, and delivery of findings.
- Champion the consumer perspective and help embed consumer-centric thinking across the organization.
Benefits
- Continuous learning through an on-demand learning platform.
- Staff discounts.
- Generous family leave policy.
- Health and dental plan.
- Competitive salary.
- 401K.
- Annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
