Sr. Manager Business Continuity Planning
About The Position
This role leads the development and management of business continuity and crisis management programs to ensure organizational resilience and risk mitigation. It oversees risk assessments, business impact analyses, and the creation and maintenance of continuity plans across departments. The role coordinates formal exercises and secures commitment from business units to allocate resources for continuity activities. Success is measured by effective program governance, risk reduction, and the readiness of business functions to respond to disruptions. The work supports organizational stability and protects customer interests by maintaining operational continuity during crises.
Requirements
- Bachelor's degree and 7 years of related work experience, or an equivalent combination of education and experience.
- Required knowledge and skills: budget management, business continuity planning (BCP), business impact analysis (BIA), coaching, communication delivery, continuous improvement, crisis management, disaster recovery planning, executive alignment, executive leadership, expense controls, ideation, people management, problem analysis, program implementation, program management, risk management, stakeholder management, strategic thinking, and system improvements.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- More than 10 years of experience in business continuity management programs.
- 4–7 years of corporate-level business continuity management experience in the private sector.
- 2–4 years of wireless telecommunications experience.
- Certified Business Continuity Professional (CBCP).
Responsibilities
- Build and maintain collaborative relationships across departments to support business continuity initiatives.
- Engage cross-functionally with leadership to develop partnerships that advance continuity and crisis management goals.
- Collaborate with related groups to identify issues and assess the organizational impact of proposed solutions.
- Incorporate diverse perspectives and innovative ideas to enhance business continuity and crisis management programs.
- Identify gaps and implement improvements to ensure continuous enhancement of the overall program.
- Lead and support direct reports through goal setting, coaching, and performance evaluation to achieve objectives.
- Perform other duties or projects as assigned by business management as needed.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant and employee stock purchase plan.
- 401(k) and access to free, year-round money coaches.
- Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance and college coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D, accident, life, disability, and long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
