Business Continuity Manager

Community Health System•Fresno, CA

6d•$65 - $83•Onsite

About The Position

The Business Continuity Manager leads the organization’s business continuity program, establishing the framework and priorities needed to maintain essential operations during significant disruptions. The role assesses organization-wide continuity risks, sets program standards, and implements strategies to strengthen recovery capabilities, address operational vulnerabilities, and support the continued delivery of critical services. This is an individual contributor position that partners with executive leadership and cross-functional stakeholders to integrate business continuity into organizational planning, set program expectations, and prioritize preparedness and recovery initiatives. Through program governance, risk-informed decision-making, and ongoing evaluation of effectiveness, the manager strengthens organizational resilience and operational readiness. The role follows a structured annual plan with monthly and weekly deliverables. It is primarily onsite during standard business hours, Monday through Friday, and involves significant travel between Community facilities and local vendor locations. Reliable transportation is required, and mileage reimbursement is available for business-related travel.

Requirements

Bachelor’s degree in Business Administration, Emergency Management, Healthcare Administration Management, Engineering, or a related field.
Completion of FEMA ICS-100, ICS-200, and IS-700 courses.
At least five years of experience in Business Continuity, Emergency Management, operational resilience, disaster recovery, IT disaster recovery, organizational preparedness, risk management, process improvement, healthcare operations, or a related field.
One of the following certifications is required within the first six months of hire or transfer: Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP), Certified Healthcare Provider Continuity Professional (CHPCP), or Associate Healthcare Provider Continuity Profession (AHPCP).
Strong interpersonal and communication abilities, including the ability to collaborate and build relationships across departments.
Ability to facilitate discussions and guide operational leaders through challenges they may not directly own.
Experience conducting risk assessments, business impact analyses, dependency mapping, and continuity planning.
Strong written communication skills and ability to develop clear business continuity documentation and plans.
Ability to understand unfamiliar operational environments and identify risks and dependencies.
Ability to work independently while partnering with leaders throughout the organization.
Reliable transportation for significant travel between facilities and local vendor locations.

Nice To Haves

Master’s degree in Business Administration, Emergency Management, Healthcare Administration or Management, or a related field.
Ten or more years of relevant experience.
Prior supervisory or management experience.

Responsibilities

Lead the organization's business continuity program and establish its framework, priorities, standards, and expectations.
Evaluate organization-wide continuity risks and implement strategies to strengthen recovery capabilities and address operational vulnerabilities.
Partner with executive leadership and cross-functional stakeholders to integrate business continuity into organizational planning and prioritize preparedness initiatives.
Conduct business impact analyses.
Develop and maintain continuity plans and documentation.
Meet with department leaders to identify business risks and operational dependencies.
Partner with external vendors and service providers to understand their continuity strategies.
Evaluate potential disruptions involving supplies, utilities, IT systems, cyber events, staffing, and other operational risks.
Track project milestones and drive program deliverables throughout the year.
Evaluate program effectiveness and support continuity of essential services.