Lot Operations Admin

Cox Enterprises • Orlando, FL

11d • $20 - $30 • Onsite

About The Position

The Sr Lot Operations Specialist supports day-to-day lot operations at a specified Cox location. The role assists with employee onboarding and training access, inspects and maintains equipment, coordinates vehicle and equipment repairs, keeps inventory and operational records, and enters data into the AS 400 system. It also serves as a communication link among commercial accounts, customers, account coordinators, supervisors, and auction personnel, while answering phones and responding to customer requests.

The position supports departmental scheduling and temporary labor coordination, records employee absences, reviews temporary labor invoices, and analyzes labor utilization to recommend improvements in efficiency and cost management. It processes departmental paperwork and invoices and assists with sale-day lineups and activities, including driving and helping customers locate vehicles. The role is expected to follow and model safety procedures and perform other duties assigned by management.

The position is onsite with no remote option, requires no travel, and is a day-shift role. The posted hourly base pay range is $20.10–$30.10; additional commission or incentive compensation may be available. Employment requires clearing a pre-employment drug test. Applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

• High school diploma or equivalent preferred.
• 1–3 years of customer service experience required.
• Effective communication skills required.
• Good problem-solving and organizational skills required.
• Ability to operate general office equipment, such as a copier and fax machine.
• Good computer software skills required.
• Ability to sit or stand for prolonged periods.
• Ability to perform repetitive data-entry tasks and demonstrate manual dexterity.
• Vision abilities including close, distance, and depth perception.
• Excel spreadsheet programming.
• Must clear a pre-employment drug test.
• Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Previous clerical or administrative experience preferred.

Responsibilities

• Assist with new employee onboarding, including training access, system logins, and orientation support.
• Perform routine equipment inspections, cleaning, and preventative maintenance.
• Coordinate with the mechanic shop to track and expedite repairs to company vehicles and equipment.
• Maintain accurate inventory records of operational equipment, supplies, and assets.
• Perform basic data entry in the AS 400 computer system.
• Communicate with commercial accounts, customer support, account coordinators, supervisors, and other auction personnel to support lot operations.
• Answer phones, support lot operations employees, and provide customer support.
• Respond to customer requests for assistance and ensure timely resolution.
• Support departmental scheduling and coordination with temporary agencies; serve as a point of contact and record employee absences.
• Review and audit third-party temporary labor invoices for accuracy and approval.
• Analyze temporary labor utilization data and recommend ways to improve operational efficiency and cost management.
• Process departmental paperwork and forward invoices and items for posting to the appropriate areas promptly.
• Assist with sale-day lineup coordination and activities, including driving and helping customers locate vehicles.
• Follow safety and health procedures, model safe behaviors, and participate in safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Benefits

• At least 16 hours of paid time off each month.
• Seven paid holidays per calendar year.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED