Lot Operations Admin

Cox Communications • Orlando, FL

9d • Onsite

About The Position

Cox Automotive is hiring a Lot Operations Admin to support the efficient operation of its vehicle lot. The role provides administrative, customer-service, staffing, equipment, and sale-day support at a specified Cox location, with no remote work option. The position works the day shift and may be eligible for additional compensation, such as commission or an incentive program, in addition to hourly base pay of $20.10–$30.10. The base rate may vary based on location and the selected candidate’s knowledge, skills, and abilities.

The role supports employee onboarding and department scheduling; maintains operational equipment, inventory, and paperwork; coordinates vehicle and equipment repairs; processes invoices and data; and serves as a communication link among customers, commercial accounts, support teams, supervisors, and auction personnel. It also provides customer assistance and helps coordinate sale-day activities, while following company safety procedures.

A high school diploma or equivalent is preferred. One to three years of customer-service experience is required; prior clerical or administrative experience is preferred. Candidates must have effective communication, problem-solving, and organizational skills, computer software skills, and the ability to operate general office equipment. The role involves prolonged sitting or standing, repetitive data entry, manual dexterity, and visual abilities including close, distance, and depth perception. A pre-employment drug test is required; the company does not currently test for marijuana for this position. Applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

• One to three years of customer-service experience.
• Effective communication skills.
• Good problem-solving and organizational skills.
• Good computer software skills.
• Ability to operate general office equipment, such as a copier and fax machine.
• Ability to sit or stand for prolonged periods.
• Ability to perform repetitive data-entry tasks and manual dexterity.
• Vision abilities including close, distance, and depth perception.
• Must clear a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship; no OPT, CPT, STEM/OPT, or visa sponsorship is available.

Nice To Haves

• High school diploma or equivalent.
• Previous clerical or administrative experience.
• Excel spreadsheet programming.

Responsibilities

• Assist with new employee onboarding, including training access, system logins, and orientation support.
• Perform routine equipment inspections, cleaning, and preventative maintenance to ensure operational readiness.
• Coordinate with the mechanic shop to track and expedite repairs of company vehicles and equipment.
• Maintain accurate inventory records of operational equipment, supplies, and assets.
• Perform basic data entry into the AS 400 computer system as needed.
• Serve as a communication link between commercial accounts, customer support, account coordinators, supervisors, and other auction personnel to support efficient lot operations.
• Answer phones, support lot operations employees, and provide customer support.
• Respond to customer requests for assistance and ensure timely resolution.
• Support the manager with departmental scheduling, temporary agencies, employee absence records, and related coordination.
• Review and audit temporary labor invoices from third-party vendors for accuracy and approval.
• Analyze temporary labor utilization data and recommend ways to support operational efficiency and cost management.
• Process lot operations department paperwork and forward invoices and items to be posted to the appropriate areas in a timely manner.
• Assist in coordinating sale-day line-up and activities, including driving and helping customers locate vehicles.
• Follow safety and health procedures, model safe behaviors, and participate in activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Benefits

• At least sixteen hours of paid time off each month.
• Seven paid holidays per calendar year.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning.
• Potential sick leave, flexible vacation, wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED