Sr. Library Specialist, Mobile Library Services

Arapahoe LibrariesCentennial, CO
$22 - $25Hybrid

About The Position

As a Senior Library Specialist, Mobile Library Services, you will bring experience and consistency to each stop, supporting staff and volunteers, maintaining collections and service areas, and helping ensure things run smoothly from start to finish. You will also take on lead responsibilities during assigned stops, providing guidance, problem solving support, and a steady presence when it matters most. This work is fast moving and highly visible, requiring strong instincts, flexibility, and the ability to adjust to different environments throughout the day.

Requirements

  • Two years of experience providing library services to patrons including providing reference and advisory services
  • Intermediate technology skills for Microsoft 365 Word Excel Outlook and familiarity with Microsoft Edge and Microsoft Teams and an ability to learn and apply new technologies
  • Strong reader's advisory skills across multiple formats
  • Demonstrated ability to confidently de-escalate situations
  • Interest and experience in training mentoring or leading staff
  • Ability to work evenings weekends and travel between service locations
  • Valid Driver's License with an acceptable driving record which meets district standards
  • Current Commercial Driver's License CDL or valid Colorado driver's license and ability to obtain a CDL within six weeks of hire
  • Ability to successfully pass post offer physical and drug screens for CDL maintenance
  • Ability to provide intermediate advisory services to patrons in all collection formats and genres and advanced advisory services in one area of choice

Nice To Haves

  • Outreach mobile services or community engagement experience
  • Experience working with children and teens

Responsibilities

  • Provides proactive, inclusive service in a variety of mobile and outreach settings, including lobby stops and bookmobile locations
  • Delivers intermediate advisory and reference services
  • May serve as the person in charge during assigned stops when the supervisor, assistant supervisor, or librarian are not present, addressing patron concerns and explaining policies and procedures
  • Leads de-escalation efforts and models confident, compassionate responses to challenging situations
  • Promotes library resources, programs, and outreach initiatives
  • Provides intermediate technology support for devices, printers, connectivity, and e-resources
  • Troubleshoots common technology and equipment issues in mobile settings
  • Performs library materials collection maintenance
  • Takes assignments from the leadership team to address learning objectives for Library Specialist staff and volunteers
  • Conducts on the job training for Library Specialist staff and volunteers
  • Provides proactive feedback to the learning and development team on the efficacy of training and participates in improving training
  • Models correct processes and procedures and provides feedback in a positive and encouraging manner to the trainee
  • Collaborates and communicates with others using a growth mindset
  • Demonstrates enthusiasm and empowers others to be adaptable to change
  • Drives Library District vehicles, including the bookmobile, to assigned service locations
  • Completes required vehicle safety inspections and documentation
  • Safely operates vehicles in compliance with traffic laws and district policies
  • Complies with Department of Transportation rules and regulations for commercial vehicles, including drug and alcohol testing
  • Oversees collection maintenance and material handling at mobile stops
  • Ensures displays, carts, and service areas are organized and functional
  • Supports coordination of outreach logistics as assigned
  • Provides story time and helps to implement other outreach events as needed
  • Supports programs, events, and outreach efforts and tracks attendance and service metrics
  • Assists with home delivery services and may drive a personal vehicle for occasional delivery assignments
  • Collaborates with colleagues across teams and engages in ongoing professional learning
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