Sr. Legal Operations Specialist
HighLevel
•$84,000 - $103,000•Remote
About The Position
The Legal Operations Specialist, Litigation, Intellectual Property & Brand Protection, serves as the operational lead for HighLevel's litigation, eDiscovery, intellectual property, and brand protection operations. This role designs scalable processes, administers legal technologies, manages outside counsel and legal vendors, and drives operational excellence across legal matters.
Requirements
- Bachelor's degree or equivalent experience; paralegal or legal operations certificate preferred, but not required.
- Minimum of 5 years experience in Legal Operations, Litigation Support, Intellectual Property, eDiscovery, or a related legal function.
- Experience supporting U.S. litigation and legal preservation obligations.
- Experience with Relativity, Everlaw, DISCO, and Exterro, or other similar ediscovery tool.
- Strong understanding of litigation holds and eDiscovery.
- Experience coordinating with outside counsel.
- Excellent project management, organizational, and communication skills.
Nice To Haves
- paralegal or legal operations certificate
Responsibilities
- Manage day-to-day operational support of litigation matters.
- Coordinate litigation holds, legal preservation notices, and custodian tracking.
- Partner with Engineering, Security, IT, and Product teams to preserve electronically stored information (ESI).
- Support document collections and productions.
- Maintain litigation trackers, reporting, and matter documentation.
- Coordinate with outside counsel on litigation, subpoenas, investigations, and regulatory matters.
- Manage litigation vendors and legal service providers.
- Develop standardized litigation workflows and SOPs.
- Monitor litigation metrics and recommend operational improvements.
- Administer litigation processes, custodian interviews, data preservation, document collections, review coordination, production tracking, vendor management, and reporting.
- Manage trademark portfolio administration.
- Support patent portfolio administration, docketing, and outside counsel coordination.
- Coordinate copyright registrations.
- Manage domain names, docketing, renewals, reporting, and outside counsel relationships.
- Track IP budgets and metrics.
- Coordinate DMCA takedown requests and counter-notices.
- Support copyright infringement investigations.
- Collect and preserve evidence.
- Communicate with online platforms and service providers.
- Track repeat infringement matters.
- Identify automation opportunities for copyright enforcement.
- Support investigations involving trademark infringement, counterfeit products, unauthorized resellers, brand impersonation, MAP violations, domain disputes, and online marketplace enforcement.
- Partner with Product, Marketing, Customer Experience, Security, and outside counsel.
- Support investigations involving trademark infringement, counterfeit goods, domain abuse, phishing, unauthorized resellers, marketplace violations, impersonation, and online brand misuse.
- Develop scalable workflows and SOPs.
- Implement automation opportunities.
- Build dashboards and KPIs.
- Improve cross-functional collaboration.
- Evaluate legal technologies supporting litigation and IP.
Benefits
- The salary range for this position is $84000 - $103000 annually.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
