Sr Learning Manager
About The Position
Cengage’s Work Editorial and Learning Team develops content and program investment strategies for its Healthcare and Trades portfolio, using research, audience needs, and market and industry insights to guide content design. Learning Managers apply knowledge of student and instructor needs, learning science, curriculum development, and instructional design to improve higher-education course materials and career-training curricula. They collaborate across editorial, product, business strategy, marketing, production, and authoring teams to create relevant, effective learning experiences. In this role, you will assess, plan, design, and review higher-education materials and support new authors. You will guide content and pedagogy, serve as a learning-design expert, design digital content, and promote accessible, equitable, and inclusive learning. You will collaborate with authors, subject matter experts, industry partners, vendors, and colleagues throughout curriculum development, support content creators, and apply emerging learning trends and research to continually improve learning designs.
Requirements
- 3–5 years of full-time work experience; corporate-environment experience is preferred.
- Strong verbal and written communication skills, including audience-centric analysis, persuasion, influence, and documentation.
- Ability to collaborate, solve problems, make trade-offs, and build rapport.
- Ability to handle complex, long-range projects with multiple partners in a dynamic remote-work environment.
- Proficiency in Microsoft Office products, including Outlook, Word, Excel, and file-sharing tools.
- Experience with applied AI.
- Dedication to continuous professional improvement, learning, and a growth mindset.
Nice To Haves
- Educational or professional background in instructional design, learning design, or a related field.
- Experience designing inclusive content for diverse audiences.
- Teaching experience in higher education or career/technical education settings.
- Experience in career program course areas such as Medical Assisting, HVAC, Automotive, or Medical Coding.
- Corporate-environment experience.
Responsibilities
- Inform and update author content and pedagogy using learning theory, current information, career-readiness considerations, and portfolio-specific perspectives.
- Serve as a student-journey and discipline-level learning-design expert, collaborating with editorial, product, business strategy, marketing, authoring, content creation, and production colleagues.
- Review new and existing content and update plans against editorial strategy, Cengage quality standards, research-based insights, and established protocols; ensure alignment, consistency, and appropriateness across the field.
- Design digital content to address gaps and improve learning, using insights into platform functionality, user experience and satisfaction, and content usage statistics.
- Design and advocate for improvements in accessibility, equity, and inclusivity in content and authoring.
- Collaborate with authors, subject matter experts, industry partners, and team members throughout curriculum development, seeking varied perspectives and expertise.
- Establish and maintain field tools and guidelines for content creation and creators.
- Support freelance and vendor content creators to ensure content quality and timely delivery.
- Develop authoring talent for field and learning needs, including understanding of digital products and authoring tools.
- Apply emerging learning trends and discipline-specific guidelines to innovate and improve learning designs; stay current on EdTech and subject-area trends, competitive developments, learning science research, and content design standards.
- Cultivate innovation and quality in assigned course areas and identify opportunities to improve learner outcomes through quality learning design.
- Apply learning science and digital learning methodologies to assigned fields.
- Communicate effectively through verbal and written communication, audience-centric analysis, persuasion, influence, and documentation.
- Collaborate with peers in problem-solving, making trade-offs, and building rapport.
- Develop authors and content creators to meet current and future organizational goals.
- Manage complex, long-range projects with multiple partners in a dynamic remote-work environment.
Benefits
- Eligible to participate in the company’s discretionary incentive bonus program; annual individual target is 10%, not guaranteed and dependent on individual performance and overall company results, among other factors.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
