Sr. Lead Infrastructure Engineer - Network Engineer

JPMorgan Chase & Co. • Columbus, OH

3d • $161,500 - $210,000

About The Position

As a Sr. Lead Infrastructure Engineer - Network Engineer at JPMorgan Chase within the Enterprise Technology - Network Services Group, you will apply broad and deep knowledge of software, applications, and technical processes across multiple technical disciplines, with specialization in infrastructure engineering. You will drive programs and initiatives that span multiple technologies and applications, contribute to architecture and implementation of infrastructure changes, and help modernize technology processes. The role requires technical leadership across campus, data center, and WAN networking, end-to-end ownership of major initiatives, and leadership in incident response, operational rigor, automation, and cross-team collaboration. You will also use enterprise-authorized AI capabilities to support infrastructure workflows, validating outputs and ensuring data handling, security, resiliency, traceability, and auditability requirements are met.

Requirements

• Senior full-stack network engineering expertise and technical program leadership across campus, data center, and WAN, including routing and switching, segmentation, QoS, DNS, DHCP, and IPAM.
• Proven ability to lead architecture and design, guide implementation, and own outcomes end-to-end for major initiatives.
• Strong customer presence and stakeholder management; ability to remain credible, calm, and service-oriented in high-visibility situations and translate complex technical topics into clear options, impacts, and recommendations.
• Ability to mentor and collaborate across teams, improve operational discipline, coach engineers, and align security, infrastructure, and vendor teams to sustain outcomes.
• Expert incident and problem leadership, including triage, responder coordination, deep technical analysis, root-cause analysis, and prevention planning.
• Operational rigor and an automation mindset, with advocacy for observability and repeatable operations to reduce toil and improve stability.
• Knowledge of one or more infrastructure engineering areas, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments.
• Demonstrated experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalate uncertainty, and ensure outcomes meet resiliency, security, and auditability expectations.
• Adeptness in specific infrastructure technology and programming languages.
• Deep knowledge of cloud infrastructure and multiple cloud technologies, with the ability to operate in and migrate across public and private clouds.

Nice To Haves

• Growing initiative and ability to manage assigned tasks efficiently, seek guidance when needed, find solutions, and contribute to improvements with some supervision.
• Strong communication skills, conveying ideas and challenges clearly and precisely to support understanding and effective collaboration.

Responsibilities

• Apply deep technical expertise and problem-solving methods to analyze complex data and systems, anticipate issues, assess upstream and downstream implications, and advise on mitigation actions.
• Use enterprise-authorized AI capabilities to accelerate analysis of infrastructure signals and document mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
• Work with other platforms to architect and implement changes that resolve issues and modernize organizational and technology processes.
• Drive results and implement multiple complex programs.
• Drive thought leadership within the product line.
• Deliver infrastructure engineering in accordance with business requirements, compliance standards, risk and security requirements, and business objectives.
• Lead reuse-first adoption of AI-assisted practices in delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable, auditable, and aligned with resiliency and security expectations.
• Lead network architecture and design across campus, data center, and WAN, guide implementation, and own outcomes end-to-end for major initiatives.
• Lead response to acute and chronic network incidents by triaging, coordinating responders, performing technical analysis, and driving issues to closure with root-cause analyses and prevention plans.
• Improve operational discipline through change management, documentation, monitoring, and post-incident learning; coach engineers and align security, infrastructure, and vendor teams.
• Promote observability and repeatable operations, including monitoring, alerting, configuration standards, and scripting or automation where appropriate.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed