Sr. Laboratory Testing Clerk - Referrals

Labcorp•Holyoke, MA

9d•Onsite

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Senior Reference Test Clerk to join our team in Holyoke, MA. Work Schedule: Monday - Friday and rotating weekends (4am-12:30pm)

Requirements

High School Diploma or equivalent
Comfortability with handling biological specimens
Ability to accurately identify specimens
Basic computer knowledge and data entry skills
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Able to pass a standardized color blindness test

Nice To Haves

3 months or more of specimen processing experience
3 months or more of medical or laboratory experience
Flexibility to work overtime or other shifts depending on business needs

Responsibilities

Act as a liaison between the reference testing labs, clients, and patients
Resolve internal & external Customer requests via calls, instant messenger & email communications
Communicate with customers in a respectful and professional manner
Work in multiple databases to research complex issues and questions
Provide customer education and information as needed
Review test forms for accuracy and report any discrepancies
Transcribe reports from reference labs into Labcorp systems
Utilize various logistics providers to ship to multiple locations around the country.
Prepare & triage specimens for analysis
Accurately identify and label specimens
Prepare and store excess specimen samples.