Laboratory Clerk

LabcorpUSA - NC - Research Triangle - 1904 Alexander Drive, NC
Onsite

About The Position

Labcorp is seeking a Laboratory Clerk to join their team in RTP, NC. Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. They advance diagnostics, accelerate innovation, and help address some of the world’s most important health challenges by leveraging advanced technologies, intelligent digital solutions, and data-driven innovation across their operations. The role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health around the world.

Requirements

  • High School Diploma or GED
  • 3 months or more of customer service experience
  • Strong data entry and typing skills; Proficient with computers
  • Comfortability with handling biological specimens
  • Ability to accurately identify specimens
  • High level of attention to detail with the ability to prioritize and multitask
  • Ability to work in a fast paced production environment and meet established turn-around times
  • Strong communication skills; both written and verbal
  • Ability to handle the physical requirements of the position

Nice To Haves

  • 3 months or more of healthcare industry experience, such as a physician's office or a hospital
  • Flexibility to work overtime or other shifts depending on business needs

Responsibilities

  • Act as a liaison between Labcorp, the customer base and patients
  • Schedule and coordinate specimen pickups on a daily basis
  • Respond to customer inquiries or specimen related problems in a timely manner
  • Problem solve and provide potential resolutions for any specimen related issue
  • Utilize multiple databases to process requests and inquiries
  • Prioritize requests based on information gathered
  • Provide status updates and educate the client when needed
  • Perform a variety of administrative/clerical duties, (i.e. typing, faxing and emailing)

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
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