Sr Lab Support Technician, Full Time, Second Shift, Outreach Operations

UC Health•West Chester, OH

1d•Onsite

About The Position

Performs phlebotomy; performs pre-analytical processing of specimens; accessions, labels, and prepares specimens for transport; performs waived and moderately complex lab testing, performs clerical support duties. Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.

Requirements

High school diploma or GED required.
1 year Phlebotomy Experience.

Nice To Haves

Associate degree in Healthcare.
Phlebotomy certification preferred.

Responsibilities

Obtains blood specimens by venipuncture or skin puncture: Follows proper patient identification protocols
Follows established blood collection protocols
Demonstrates a high level of skill (minimal can’t gets, recollects, blood culture contamination rate, etc.)
Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory
Uses order monitor or collection log to ensure timely specimen collection
Communicates to appropriate person(s) the status of any uncompleted collection
Handles problems encountered in am appropriate manner
Cleans and stocks phlebotomy supplies at end of shift
Performs Pre- and Post-Analytical Processing Functions: Collection verifies and receipt verifies specimens within expected timeframe
Processes volume of specimens appropriate for the assigned work area
Processes samples in a timely manner and within expected timeframe
Distributes samples to the correct work area within established timeframe
Follows established guidelines for centrifugation of samples
Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport)
Creates and processes transport lists according to established protocols
Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department
Handles large workload or unusual working conditions without assistance
Accounts for all work on logs to assure sample integrity and minimize lost samples.
Is able to troubleshoot problems identified without assistance.
Cleanse and stocks work station at the end of the shift
Serves as a resource to co-workers for problem resolution
Customer service and clerical duties: Answers phone promptly in a courteous manner, identifying oneself to the caller.
Handles phone requests with a minimum of call transfers.
Coordinates the collection of blood draws ensuring efficient distribution of work.
Completes collection pool summary
Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner.
Properly processes add-on and recollect requests
Performs departmental filing and clerical needs
Special Testing Procedures: Performs special procedures to include bleeding times and blood cultures
Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines
Is knowledgeable in handling pathology specimens including frozen sections.
Quality Assurance & Safety: Issues blood products and performs quality assurance monitoring over products.
Follows safety policies and procedures in all phases of specimen collection, transportation and processing.
Competency and Compliance: Department procedures and policies are reviewed in a timely manner
Mandatory continuing education modules are completed within the established time frame without individual reminders
Technical competencies are completed within the established time frame without individual reminder
Participates in continuing education opportunities such as the CAP competency assessment program.
Other Duties as Assigned: Other duties as assigned. Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage.