Sr Lab Operations Manager - Validations, Media QC, IDs

Sotera Health•Salt Lake City, UT

8d•Hybrid

About The Position

The Senior Lab Operations Manager is primarily focused on the business & strategic oversight of a department and day-to-day operations, including resource & staffing needs. Additionally, the Senior Lab Operations Manager is accountable for regulatory compliance, policy & procedural compliance, and oversight of technical issues relating to tests conducted in the department.

Requirements

Bachelor degree and two or more years applicable supervisory experience required.
Proficiency with Microsoft Office products, especially with Excel and Outlook

Nice To Haves

Laboratory science education, experience, or certifications preferred.
Microbiology, Quality Control and Validations background strongly preferred

Responsibilities

Lead the competitive advantage efforts of your business area with tracking and improvement of the department’s key performance indicators (quality, utilization, turnaround times, etc.) and objectives in accordance with Nelson Labs’ performance goals.
Lead the effort to improve and maintain quality of services by trending quality issues and by developing action plans with the Quality Assurance Department and employees.
Work cross-functionally with the Sales and Consulting teams to grow the business offerings of your laboratory and increase profitable volume growth.
Work with the Director of Laboratory Operations (DLO) to execute the Nelson Labs’ business unit strategy and ensure alignment with our One Company values, mission, and goals.
Manage direct reports as they work to carry out the profitable volume growth, quality, service delivery, employee engagement and other department objectives.
Regularly meet one on one with direct reports.
Ensure that personnel receive adequate communication and direction to perform their job functions by setting clear performance standards and expectations.
Work with the HR team to develop succession plans for SME and key roles to maintain business continuity
Partner with the HR team to retain talent.
Support the focus on manager development
Preserve the company focus on data and personal integrity.
Ensure regulatory compliance is maintained.
Guide implementation of all company safety initiatives.
Understand and manage business unit P&L, budget and financial metrics.
Plan for business resources, personnel, CapEx using financial models and ROI.
Maintain and monitor production metrics in accordance with NL performance goals.
Scheduling - optimize testing workflow across departments and ensure resources and personnel are adequate to accomplish the work in process and to meet business needs with client expectations for delivery and service.
Work on continuous improvement to increase efficiencies and reduce waste.
Manage and control expenditures within agreed upon budgets.
Manage utilization and key production metrics with visibility to staff
Oversee the development and execution of the section training program to ensure resource availability and business continuity
Manage and forecast supply chain to minimize or eliminate testing interruptions.
Support the DLOs and other leaders during mergers or acquisitions; provide support to key stakeholders to ensure that integration of new sites are successful.
Coordinate cross-functional efforts with internal departments
Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
Know and follow company policies and procedures.
Complete required training on time.
Attend work regularly and reliably.
Adhere to all policies and procedures.
Perform other duties as assigned