Sr. Key Account Manager - Packaging and Labeling

Henkel group•St. Louis, MO

2d•$100,000 - $130,000

About The Position

The Sr. Key Account Manager will work in Henkel’s Adhesive Technologies business unit, supporting the Adhesive Packaging SBU. The role is responsible for achieving annual sales and profit objectives, developing strategic plans aligned with business objectives, and communicating and executing those plans with regional teams. The manager communicates locally generated value to corporate stakeholders and conducts regular business reviews to align plans with customer objectives and strategies. The position manages RFP and RFQ processes, applies expertise in selling and value quantification, and introduces new technologies and value propositions at the strategic level. It includes dotted-line coaching and development of field sales and technical customer service personnel, shared resource-allocation responsibilities with Technical Service management, coordination of key account visits at Henkel sites, and engagement with customer and Henkel executives. The role also manages travel and entertainment expenses, maintains industry reputation through market association meetings, and takes ownership of personal skills and performance development. Travel of up to 50% is required.

Requirements

BA/BS degree or similar discipline required.
Seven or more years of experience in industrial/technical sales or Key Account Management.
Ability to collaborate, present, and streamline with high-level management.
Strong key account management skills.
Excellent planning, organization, negotiation, project management, customer focus, results, and relationship-building skills.
Ability to work well in a team environment and facilitate meetings with key customers.
Excellent communication skills and PC proficiency.
Excellent coaching capabilities and experience leading senior people.
Willingness to travel up to 50%.

Nice To Haves

Industrial adhesive experience.
Knowledge of applicable products and applications, including product chemistries, applications, manufacturing, and equipment.

Responsibilities

Deliver annual sales and profit objectives set by the Adhesive Packaging SBU.
Develop strategic plans consistent with Adhesive Packaging SBU business objectives.
Communicate strategic plans to regional teams as needed and ensure their implementation and execution.
Communicate value generated locally to the corporate level.
Conduct regular business reviews to align plans with customer business objectives and strategies.
Manage the RFP and RFQ process.
Apply expertise in selling and value quantification.
Coach and support development of field sales and TCS personnel through dotted-line responsibility.
Introduce new technologies and value propositions at the strategic level.
Share responsibility with Technical Service management for allocating resources to meet business objectives.
Coordinate key account visits at Henkel sites.
Manage strategic customer entertainment and T&E.
Provide Corporate Account Manager visibility and business reviews for important sites.
Drive involvement of Henkel and Key Account Management at the executive level.
Participate in market association meetings to maintain industry reputation.
Take ownership of personal skills, knowledge, and performance development.
Travel up to 50%.
Set and meet specific, measurable goals and objectives.
Drive projects and facilitate meetings with key customers.