Key Account Manager / Packaging Engineer

EPE Industries USA Inc • Hayward, CA

9h • $120,000 - $150,000 • Hybrid

About The Position

EPE USA is seeking a highly motivated and technically skilled Key Account Manager / Packaging Engineer to support a strategic customer in the Bay Area. This hybrid position combines key account management, hands-on packaging engineering, technical project management, and customer support. This unique opportunity combines customer relationship management with hands-on packaging engineering. We're looking for someone who enjoys working directly with customers, solving technical challenges, and developing innovative packaging solutions.

Requirements

• Bachelor's degree in Packaging Engineering, Mechanical Engineering, or a related technical field, or equivalent relevant experience.
• 3–5 years of experience in packaging engineering, manufacturing engineering, technical account management, or a related field.
• Ability to travel to customer facilities and EPE locations as business needs require.

Nice To Haves

• Protective packaging experience
• Previous customer-facing engineering experience

Responsibilities

• Serve as the primary point of contact for a key customer, building strong relationships and ensuring exceptional service.
• Design, develop, evaluate, and optimize packaging solutions based on customer product requirements, protection needs, cost objectives, and manufacturing capabilities.
• Create and modify packaging designs, technical drawings, and prototypes using CAD software.
• Manage packaging development projects from initial customer requirements through design, prototyping, testing, approval, and production implementation.
• Provide technical support during packaging implementation, production, and troubleshooting.
• Recommend design improvements that increase product protection, packaging performance, sustainability, and operational effectiveness.
• Develop a thorough understanding of the customer's products, packaging requirements, operational processes, and business objectives.
• Maintain awareness of customer business trends, competitive activity, and future programs that may affect assigned accounts.

Benefits

• Healthy Work-Life Balance
• Strong Team Culture
• A Supportive Workplace
• Opportunities to Grow
• Meaningful Work
• The Opportunity to Make a Difference

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level