Sr IT Portfolio Management Professional

Humana • Washington, DC

2d • Remote

About The Position

The Senior IT Portfolio Management Professional – Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors. This position will require the hired candidate to reside within commutable distance of one of the above listed locations. The Senior IT Portfolio Management Professional organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment‑level strategic plans. This includes balancing discretionary and non‑discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency), evaluating funding against annual portfolio budgets, managing intake/throughput capacity, adjusting schedules, and ensuring the right financial and organizational support is allocated to priority work. This role begins to influence departmental strategy and drives technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk. The position requires autonomy in decision‑making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems—such as claims platforms, digital front doors, core admin systems, and data platforms. The individual exercises considerable latitude in determining objectives, methodologies, and approaches to assignments.

Requirements

• 7+ years of experience in technology, IT portfolio management, IT delivery, or related fields
• Experience working within insurance technology ecosystems (e.g., claims, policy administration, provider systems, digital health platforms, clinical/UM systems, regulatory/compliance technology) strongly preferred
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
• Experience producing portfolio‑level metrics, performance dashboards, forecasting views, and trend reporting
• Working knowledge of ad‑hoc query tools and data repositories supporting portfolio, financial, and operational data extraction and analysis
• Must be passionate about contributing to an organization focused on improving member, provider, and associate experiences

Nice To Haves

• Bachelor’s degree
• SAFe Lean Portfolio Management Certification or similar.
• Six Sigma and/or PMP certification.
• Experience in problem analysis, process engineering, or operational excellence within an insurance or healthcare technology environment
• Experience producing executive-level metrics, measurements, KPIs, and trend reports related to portfolio performance, capacity, or outcomes

Responsibilities

• Organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment‑level strategic plans.
• Balances discretionary and non‑discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency).
• Evaluates funding against annual portfolio budgets.
• Manages intake/throughput capacity.
• Adjusts schedules.
• Ensures the right financial and organizational support is allocated to priority work.
• Evaluates business value, platform impacts, customer experience outcomes, and risk to drive technology portfolio decisions.
• Makes autonomous decisions regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems.
• Determines objectives, methodologies, and approaches to assignments.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees