IT Portfolio & Demand Management Analyst

Rimini Street

1d•Remote

About The Position

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a IT Portfolio & Demand Management Analyst. The role will report directly to the Manager, IT Project Management. Qualified candidates can work remotely in the U.S. The IT Portfolio & Demand Management Analyst is a strategic PMO role responsible for portfolio‑level visibility, demand intake, prioritization, capacity analysis, and financial reporting across the IT organization. This role enables executive decision‑making by providing clear, trusted insights into what work is being requested, what can be delivered, at what cost, and with what tradeoffs. As the PMO’s primary portfolio analyst, this position allows Project Managers to focus on delivery execution while ensuring the IT PMO Director has the data, governance, and decision support required to operate at an enterprise level.

Requirements

5+ years of experience in PMO, portfolio management, demand management, or IT financial/operational analytics
Strong experience with portfolio intake, prioritization, and executive reporting
Proven ability to build demand vs. capacity models
Experience producing financial, showback, or chargeback reporting for IT
Hands‑on experience administering or supporting SPM tools (e.g., ServiceNow SPM, Planview, Clarity, Azure DevOps, or similar)
Strong data analysis, dashboarding, and storytelling skills
Comfortable partnering with Finance and senior IT leadership

Nice To Haves

Experience in enterprise IT environments with multiple delivery teams
Familiarity with AI‑enabled tooling or analytics in PMO or portfolio contexts
Understanding of IT investment and governance frameworks

Responsibilities

Own and administer the IT portfolio intake process, ensuring consistent data quality, routing, and governance across all incoming demand
Support AI‑assisted intake triage and classification to improve speed, consistency, and transparency
Maintain a clean, governed portfolio representing approved, in‑flight, and proposed work
Facilitate portfolio prioritization, including strategic alignment, business value, risk, and compliance
Produce scenario modeling and what‑if analysis to support investment decisions
Provide decision‑ready insights to PMO leadership and IT executives
Develop and maintain demand vs. capacity views by role, team, and time horizon
Identify capacity constraints, over‑commitments, and sequencing risks
Support resource planning discussions with fact-based analysis rather than anecdote
Publish executive dashboards
Ensure reporting is clear, consistent, and trusted by IT leadership and Finance
Produce monthly budget, showback, and chargeback reporting in partnership with Finance
Track portfolio‑level spend and investment trends
Support IT financial transparency and cost governance objectives
Serve as the System Admin / functional owner for the Strategic Portfolio Management (SPM) tool
Drive tool adoption and ensure the SPM platform is treated as a reliable system of record