Sr IT Infrastructure Analyst

Air Methods•Greenwood Village, CO

19h

About The Position

Responsible for planning, coordinating, and executing activities related to the Air Methods infrastructure. The role focuses on systems or network administration, maintenance, updates, performance, planning, documentation, and optimization. It requires Tier 4/expert level troubleshooting and problem solving, along with a working understanding of connected networks or systems such as servers, storage, datacenter/cloud applications and utilities including Office 365 and VPN technologies, WAN/LAN connectivity, and client environments.

Requirements

Bachelor’s degree (B.A.) from four-year college or university; and five to eight years related experience and/or training; or equivalent combination of education and experience.
Project management experience on large implementation projects
Experience creating relationships with and managing vendors
Experience evaluating processes and recommending IT solutions to improve processes
Expert level ability to solve technical problems and provide long-term, scalable solutions
Ability to be work in an unstructured environment and create structure
Excellent interpersonal communication skills
Strong team player
Demonstrated ability to motivate and direct teams to accomplish goals
Ability to operate independently and be self-driven
Ability to efficiently and effectively analyze systems, data, processes and related information as well as the ability to document complex functions.
Demonstrated experience identifying and documenting detailed business requirements, and preparing detailed design documents.
Ability to express highly technical concepts to a non-technical audience
Working knowledge of at least one cloud IAAS platform (Azure, AWS, etc)
Expert level skill in designing, building, updating, and maintaining, networks and network systems
Advanced knowledge and hands-on capability with other common Citrix, Microsoft, and Cisco technologies
Proficient in Microsoft Office including Visio

Responsibilities

Provides hands-on expertise in solving advanced technical problems and working with teams to develop long-term strategic plans and scalable solutions
Analyzes infrastructure technology trends and works with IT leadership to develop infrastructure strategy, solutions, architecture, and delivery processes designed for stability, agility and cost effectiveness
Oversees and executes technology initiatives to design, build, and maintain, key elements of the firm’s enterprise infrastructure and associated project portfolio, including but not limited to 24x7 data center infrastructure management and evolution, mobility and remote access services, ubiquitous wireless networks, enterprise-scale messaging environments, active directory multi-forest integration, dual-carrier global WAN, software-defined internetworking, and innovative end user computing solutions
Recommends and implements operational and infrastructure changes as well as improvements to tools and processes
Manages documentation, internal training, and support transition/ongoing improvement for enterprise systems.
Other Duties as assigned