Sr. IT Business Analyst

Nissha•Buffalo, NY

7h•$100,000 - $120,000•Remote

About The Position

Nissha Medical Technologies (NMT) is a global Contract Development and Manufacturing Organization (CDMO) where people, purpose, and technology come together to advance healthcare. Headquartered in the United States, NMT is the medical devices business unit and a wholly owned subsidiary of Nissha Co., Ltd., a publicly traded Japanese company based in Kyoto, Japan (TSE: 7915). Across our global organization, our teams collaborate to design and manufacture innovative medical devices and solutions that make a real difference in patients’ lives. We partner closely with our customers to solve complex challenges, move ideas forward, and support products from concept through commercialization. Our work spans patient monitoring, surgical and interventional solutions, precision components, and emerging technologies, all grounded in a strong culture of quality, accountability, and continuous improvement. At Nissha Medical Technologies, we believe our success is driven by our people. We foster an environment where curiosity is encouraged, teamwork is valued, and individuals are empowered to grow their skills and careers. If you’re motivated by meaningful work, collaboration, and the opportunity to help shape the future of healthcare, you’ll find a place to belong at NMT. The Senior IT Business Systems Analyst leads delivery across complex initiatives within Manufacturing and Supply Chain systems. This role owns solution design, drives execution, and ensures alignment between business needs and system capabilities. This role operates independently, balances project work, enhancements, and production support, and serves as a functional and technical subject matter expert. The role is accountable for delivering scalable, supportable solutions aligned with enterprise standards. This role operates in a high-demand environment supporting global ERP systems and requires strong ownership, prioritization, and the ability to manage multiple concurrent workstreams. It is a key contributor to building a high-performing Business Applications team and may evolve into solution lead or architecture-focused responsibilities. This is a remote position; however, preference will be given to candidates located in the Buffalo-Niagara region.

Requirements

Bachelor’s degree in Business, IT, Computer Science, or related field
2-5 years experience as a Business Systems Analyst supporting ERP systems
Strong experience in Manufacturing and Supply Chain domains
Experience working with cross functional and global teams
Experience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenance
Proven ability to manage multiple concurrent workstreams
Strong analytical, documentation, and communication skills
Ability to work independently and drive outcomes
Strong ownership and accountability
Ability to solve complex problems and drive resolution
High attention to detail and quality of deliverables
Ability to influence without authority
Effective communication across all levels of the organization
Strong understanding of end-to-end business processes

Nice To Haves

Hands-on experience with Oracle Fusion or similar ERP systems SCM: Manufacturing, Procurement, Inventory, Planning
Experience with: System configurations and approval workflows OTBI reporting, HDL, integrations (APIs, extracts)
Experience with global ERP implementations or site rollouts
Experience in hybrid Agile/Waterfall delivery models
Experience supporting post-go-live hypercare

Responsibilities

Lead solution design and recommend scalable system approaches
Translate business needs into clear functional and technical specifications
Drive delivery across implementations, enhancements, and support work
Ensure alignment with enterprise architecture and global design
Serve as SME across Manufacturing and Supply Chain processes: Work Orders, Outside Processing (OSP), Procurement, Inventory, Planning
Troubleshoot complex transactional issues and identify root cause
Understand upstream/downstream impacts across integrated modules
Own end-to-end resolution of production issues
Lead root cause analysis and implement long-term fixes
Coordinate across business, IT, and vendors to resolve issues quickly
Reduce recurring defects through structured problem management
Lead enhancement lifecycle from intake through deployment
Facilitate discovery session and identify process improvement opportunities
Drive prioritization aligned to business value and system impact
Challenge non-scalable or non-standard requests
Lead requirements, testing, and deployment support to site implementations
Support global ERP rollouts and system migrations
Drive standardization across sites while managing local requirements
Support go-live and hypercare stabilization
Lead UAT strategy, script development, and execution
Coordinate defect tracking, triage, and resolution
Ensure high-quality, reusable test assets and documentation
Engage stakeholders to clarify requirements and manage expectations
Influence adoption of standard processes and best practices
Provide clear communication across technical and non-technical audiences
Push back when scope, priorities, and design are misaligned
Mentor junior analysts and review deliverables for quality
Establish and reinforce documentation and delivery standards
Contribute to building a structures, high-performing team