IT Business Analyst

Roots • Toronto, ON

2d • CA$70,000 - CA$80,000

About The Position

Reporting to the Manager – Business Analysis, the IT Business Analyst will work closely with internal IT and business stakeholders as well as third-party vendors to define and document detailed requirements and deliver key IT initiatives with the organization. The successful candidate will support a culture rooted in innovation and continuous improvement.

Requirements

• Post-secondary education, preferably in business or applied computer science
• Minimum of 5-7 years of progressive experience as an IT Business Analyst
• Excellent computer-related and developmental skills with the ability to learn new software and middleware processes
• Possesses a solid understanding of IT infrastructure and software development lifecycles (SDLC)
• Brings strong analytical skills complemented by a customer-focused approach and excellent service orientation
• Proficient in writing and optimizing SQL queries at an intermediate level

Nice To Haves

• Experience with Ecom, Retail, Wholesale, EDI, and/or Finance applications is an asset

Responsibilities

• Collaborate as part of a project team to elicit and document detailed business requirements, working closely with IT and business stakeholders to ensure alignment on proposed solutions.
• Partner with the project team throughout the project delivery lifecycle to ensure all project goals and objectives are met through the planning, analysis, development, and testing phases
• Lead the execution of smaller IT projects and define stakeholder roles, responsibilities, develop, and manage the project plan
• Provide recommendations to users on appropriate solutions along with guidance concerning the business implications on the impacted applications/processes
• Lead process improvement efforts to enhance business performance and assist in evaluating new technologies that will enable continued business success
• Ensure system and business requirements are met by monitoring implementation, responding to issues and gaps in requirements, and collecting feedback for retrospective
• Bridge the gap between both business and IT teams ensuring common understanding and alignment of both functional and non-functional requirements
• Execute and support various levels of application testing
• Update and implement operational procedures through projects or support to ensure smooth operation and acceptable performance
• Second-level support troubleshooting and investigating escalated application issues with the goal of facilitating permanent resolutions

Benefits

• Accommodations are available for applicants throughout the recruitment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree