Sr Inventory Management Specialist

Thermo Fisher Scientific•Rahway, NJ

About The Position

The Sr Inventory Management Specialist works with Unity Lab Services at a customer site to provide integrated laboratory service, support, and supply management. The role uses electronic inventory and order-management systems to manage replenishment, receiving, stock, orders, customer requests, returns, and backorders. It also performs laboratory services, maintains and reconciles reports to meet contractual requirements, addresses customer concerns, participates in safety and process-improvement activities, and may take on other responsibilities assigned by management. The position works primarily at customer sites and may involve independent work in laboratory, office, and warehouse areas, including spaces where chemical-based allergens are present. Work may require personal protective equipment, frequent manual material handling, use of material-handling equipment, and work in varied temperatures and outside weather conditions. Overtime may be required as needed. Employment is contingent on completing Thermo Fisher and any customer-mandated screening requirements.

Requirements

High school diploma or equivalent.
Fluent in reading, writing, and speaking English.
Strong verbal and written communication skills and a commitment to excellent customer service.
Maintain a professional appearance and demeanor, uphold Thermo Fisher Scientific's values, and protect confidentiality.
Demonstrate a strong customer-service orientation and interpersonal skills to collaborate with personnel at various levels at the customer site.
Independently operate handheld scanners to enter data in various systems and use analytical skills to reconcile reports.
Demonstrate computer proficiency and intermediate skills in Microsoft Office software.
Use organizational skills to multitask and meet due dates.
Meet physical demands that include regularly lifting 30–40 pounds, occasionally lifting up to 50 pounds, and using equipment to push or pull loads up to 100 pounds.
Be able to stand, walk, and perform manual material handling for prolonged periods and work in varied temperatures.
Be able to work overtime as needed.
Successfully complete Thermo Fisher pre-employment screening, including a background check and drug test, and any customer-mandated screening, credentialing, or badging requirements.

Nice To Haves

Two years of related experience in a laboratory setting.
Customer service experience.

Responsibilities

Use inventory and order-management electronic systems to perform on-site replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
Perform laboratory services, including order delivery, glassware processing, biological waste processing, chemical inventory receipt and reconciliation, and media preparation.
Analyze, maintain, and reconcile reports to ensure contractual requirements are met.
Communicate customer concerns and potential problems to the supervisor, and address customer concerns within established resolution timeframes.
Participate in safety programs, including hazard identification, inspections, and incident reporting or investigation as required.
Engage in process-improvement activities.
Perform other responsibilities as assigned by management.

Benefits

Competitive remuneration.
Choice of national medical and dental plans and a national vision plan, including health incentive programs.
Employee assistance and family support programs.
Commuter benefits.
Tuition reimbursement.
At least 120 hours of paid time off.
Ten paid holidays annually.
Paid parental leave, including three weeks for bonding and eight weeks for caregiver leave.
Accident and life insurance.
Short- and long-term disability in accordance with company policy.
Competitive 401(k) U.S. retirement savings plan.
Employees' Stock Purchase Plan, with eligible colleagues able to purchase company stock at a discount.
Potential eligibility for a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
Career and development prospects.