Samsung Sr. Instructional Design, Media, and Experience Designer -Temporary

2020 Companies•Plano, TX

18h•Onsite

About The Position

Samsung's Retail Learning COE is seeking a Temporary Sr. Instructional Design, Media, and Experience Designer to develop and coordinate a variety of learning programs within a highly capable product team. This role supports a fast-paced technology environment with dynamic people solutions, focusing on content, facilitation, and learning technology. The position is based in the Samsung Plano, TX office.

Requirements

Creative: Experience Design and ability to create simulated learning in addition to other modalities.
Collaborate: Ability to work closely with SMEs, gain business acumen, and understand what is needed to drive success in a timely manner.
Adaptable: Ability to switch gears due to the demand of the business in order to meet new deadlines.
Thorough: Ability to condense content in a concise and understandable format for audience.
Excellent communication and interpersonal skills.
Bachelor's Degree with 6 - 10 years of directly related experience is required.
Prior experience will include developing and planning employee training programs.
Demonstrated experience working effectively with individuals, groups, and other organizational units to carry out the goals of a training function.
A strong team orientation and a dedication to the success of the team's objectives.
Proficient in MS Office applications, especially Word, Excel, PowerPoint and Visio.
Instructional design experience supporting retail/sales, including e-learning and rapid design principles; or combined work experience and education.
Must have experience developing materials that build knowledge and skill.
Exposure and ability to speak to adult learning principles (Bloom’s Taxonomy, Experiential development & facilitation).
Understand models of design (ADDIE, SAM); virtual facilitation tools (Adobe Connect 9, WebEx); content management systems; and learning management systems.
Expert experience with e-Learning authoring tools such as Storyline and/or Adobe Captivate.
Expert proficiency with Articulate Storyline, Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Adobe Design Premium, including Photoshop and Illustrator.
Experience in Captivate, Camtasia, Flash, HTML5, Adobe Acrobat X Pro.
Ability to work cooperatively and build strong relationships with peers and senior leadership locally and globally; sharing ideas and developing effective business processes in support of the company mission.
Ability to collaborate and be comfortable dealing with ambiguity, influencing across multiple complex organizations, creating effective business partnerships.
Polished interpersonal skills, including strong verbal and written communication skills in local market language.
Ability to effectively manage multiple projects, have attention to detail, and work effectively under deadlines in a collaborative and matrixed environment.
Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

Nice To Haves

Background in retail, mobile or other product based OEM’s a plus.
Line of sight to Go to Market and product training is a plus.
Demonstrated ability to build graphics and rapid video development is also a plus.
Knowledge of Learning Management Systems and emerging learning technology.
Demonstrated ability to design and develop AR/VR content is also a plus.
Demonstrated ability to design and develop web based content and maintain website preferred.
Experience in retail customer service and/or sales heavily desired.

Responsibilities

Work with stakeholders to determine content development needs and solutions.
Develop, write, and coordinate learning sources and materials working with subject matter experts for specific details.
Function as a Project or Program Manager as needed to see learning efforts to implementation.
Become a curator of learning sources to support broad employee and talent pools.
Partner with other account teams leads to develop product and services training for the portfolio of Samsung Mobile and Mobile Computing space.
Partner with facilitators to ensure implementation of programs.
Ability to manage and provide reporting across the training organization.
Understanding of technology solutions and operations from a learning perspective.