Sr Instructional Designer

NiSource•La Porte, IN

About The Position

This role is responsible for defining, implementing, and sustaining the learning strategies for NiSource Gas and Electric Operations. The incumbent partners with line of business stakeholders and leadership to identify, project, and prioritize organizational competency needs. They develop and drive learning initiatives to meet business priorities and drive continuous improvement through data-based decisions and processes. At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. NiSource was named by Forbes magazine as one of America’s Best Large Employers. The company is looking for talent from all backgrounds and invites candidates of all abilities to join an inclusive, innovative company that fosters opportunity for growth.

Requirements

Bachelor's Degree in Instructional Program Design, Education, Leadership Development, Organization Development or equivalent combination of education, training and experience
Advanced level experience in training facilitation and development for both classroom and eLearning environments
Knowledge and extensive past use of a broad range of learning strategies and technologies
Working knowledge of budgeting, forecasting, variance analysis and financial report design
Excellent analytical and troubleshooting skills
Excellent written and oral communication skills that include the ability to communicate sensitive, confidential, or complex information
Strong collaboration and management skills
Ability to work well across all levels of an organization
Excellent computer skills, including Excel and other software applications
An ability to manage multiple projects simultaneously

Nice To Haves

Knowledge of gas operations and regulations including OSHA and DOT Operator Qualifications
Experience working for a Gas Utility/Gas line of business
Understanding of the Utility business environment and leadership philosophy, concepts and best practices
Lean Six Sigma Certification-IASSC Lean Six Sigma or other process improvement certification

Responsibilities

Defines and drives alignment to business and strategic priorities through long-term forecasting and risk-based prioritization.
Defines and drives continuous improvement initiatives to ensure training development and delivery processes are effective, efficient, and in alignment with organizational goals.
Collaborates with business partners at all levels to identify organizational competence needs and creates, implement, and monitor effective training strategies.
Develops, mentors, and supports Training Department staff to strengthen instructional quality, technical expertise, and alignment with organizational learning standards.
Sets training development and delivery standards and best practices through industry relationships and align consistency across states.
Monitors training and business competence indicators and metrics to provide data-based decision models to prioritize learning and process improvement initiatives.
Creates, implements, and maintains processes to align competency and training requirements to business level work plans, resourcing, and qualification requirements.
Leads teams to analyze, design, and develop key training initiatives.
Evaluates, hires, supervises, and manages appropriate internal and contract resources to implement and sustain key training initiatives.
Tracks and manages development and maintenance budgets (actuals/forecast) to ensure projects are prioritized to business needs.
Researches and stays current with best practices in adult learning methods by participating in industry and learning benchmarking and conferences.