Sr. Instructional Designer

Varsity Brands

2d•$73,000 - $93,000•Remote

About The Position

The Senior Instructional Designer will build engaging training by using a range of materials from facilitation and participant guides to job aids, knowledge bases, online learning, instructor-led virtual and classroom training, videos, and PowerPoint decks. This Include compelling and branded graphics and video, well-crafted written direction, and effective storytelling to drive high participation rates and learning outcomes in company LMS. This role also requires support in maintaining awareness of emerging learning technologies and AI trends

Requirements

Articulate, discuss, and apply current instructional design processes theories, methodologies, and best practices
Develop design documents, storyboards, scripts, and assessment tools
Design and build with Articulate and Adobe Creative Suite, including Storyline 360 and Rise, Premiere, Illustrator, Photoshop and other technology-based authoring tools with minimal support adhering to SCORM standards/specifications
Ability to interpret system functionality, user workflows, and application GUIs and convert that understanding into effective learning experiences, job aids, and performance
Translate written content into visual descriptions (graphics, animations, interactive charts and graphs, video-based scenarios)
Exhibit strong problem-solving and business acumen skills
Demonstrate advanced proficiency in written and verbal communication skills
Adapt quickly and easily to changing project requirements and needs
Manage multiple priorities, project deadlines, and individual project objectives
Work independently and collaboratively
Communicate openly, providing timely status updates on deliverables progress
Be a team player
HS Diploma required
Instructional design experience required
knowledge of typography, color theory, and basic principles of graphic design required
Hospitality and/or Customer Service experience required
proficiency in Adobe's Creative Suite-including Photoshop, Illustrator, InDesign, Premier, or After Effects required
Microsoft SharePoint
Articulate 360 (Storyline and Rise) required

Nice To Haves

Bachelors degree or art school certificate in Instructional Design, graphic design preferred
background in videography, photography, or graphic design preferred
A portfolio of learning graphic and/or video projects required

Responsibilities

Provide instructional design support to all members of the training team
Facilitate collaboration between training, operations, and technology teams to ensure documentation and training reflect real-world workflows and system usage.
Establish and manage workstream cadences with departmental stakeholders and Subject Matter Experts (SMEs) proactively updating training materials, documentation, and knowledge assets to maintain accuracy and relevance.
Curate and maintain a centralized knowledge base of operational documentation, system documentation, job aids, and training materials aligned with departmental processes and LMS learning paths.
Support the sustainment and lifecycle management of all training and knowledge content.
Apply instructional strategies for adaptive and personalized learning, using learner data and system feedback when available
Build out interactive, blended learning, incorporating graphics and/or videos using Articulate 360 (Storyline and Rise)
Review and test final product for errors and ensure final course meets the learning objectives
Explore / identify opportunities to leverage AI, automation, and emerging learning technologies to enhance documentation development, content curation, learner engagement, tagging, search optimization and knowledge accessibility.