Sr. Insights Analyst, Supply Chain

Chick-fil-A • Atlanta, GA

2d • Hybrid

About The Position

The Sr. Insights Analyst is a professional-track role that identifies and communicates insights for an assigned business scope by transforming, visualizing, and critically evaluating data using descriptive, diagnostic, and select predictive methods and Chick-fil-A’s established analytics tools. The role provides analytical support for multiple related projects or workstreams across Supply Chain, including work that depends on other departments. The analyst serves as a subject matter expert in standard data, methods, and tools, including complex features, and may receive occasional guidance from Analytics Program Leads and Data Scientists. The role produces insights and recommendations for senior leaders to inform departmental strategy.

Chick-fil-A’s Flexible Futures Model combines in-person and virtual work, currently requiring a minimum of 8–10 in-person days per month. The position requires 10% travel.

Requirements

• Proficiency with Tableau or similar data visualization tools.
• Strong SQL programming skills.
• Familiarity with cloud data storage and compute concepts.
• Strong applied knowledge of basic statistical concepts and data best practices.
• Demonstrated ability to produce scalable and repeatable analytic processes.
• Demonstrated ability to partner with peers and leaders using strong written and verbal communication.
• Ability to learn quickly and desire to gain new and improve existing analytics skills.
• Comfort and ability to ask questions and seek assistance when necessary.
• At least 1 year of experience.
• Bachelor’s degree in Statistics, Analytics, Management Information Systems, Computer Science, Mathematics, or a related field.

Nice To Haves

• General awareness of a breadth of cloud compute concepts and capabilities, particularly Databricks and AWS.
• Strong understanding of data governance principles and procedures.
• Programming skills in R or Python.
• 3 years of experience.
• Master’s degree.
• A degree concentration in Business, Statistics, Analytics, or Mathematics or a related field.

Responsibilities

• Apply in-depth knowledge of Supply Chain and industry best practices, understand how the domain interacts with the broader business, and use knowledge of Chick-fil-A and the restaurant industry to calculate and interpret relevant KPIs and benchmarks.
• Develop and recommend insights-informed actions to leaders and peers across multiple business areas.
• Work with large, complex datasets spanning multiple organizational areas; blend and model data effectively; and potentially serve as business steward for sensitive domain-specific data assets.
• Solve complex analytics problems by synthesizing diverse internal and external inputs with descriptive, diagnostic, and select predictive methods, with minimal oversight.
• Use standard analytics tools, potentially involving unique or complex integrations across systems, including Tableau, Databricks, and AWS services.
• Serve as a subject matter expert on standard data usage patterns, analytics tools, methods, and procedures, and coach others in the analytics community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior