Sr. Insights Analyst, Supply Chain

Chick-fil-A, Inc. • Atlanta, GA

2d • Hybrid

About The Position

The Sr. Insights Analyst is a professional-track role that identifies and communicates insights for an assigned business scope by transforming, visualizing, and critically evaluating data using descriptive, diagnostic, and select predictive methods and Chick-fil-A’s established analytics tooling. The role provides analytical support for multiple related projects and workstreams across Supply Chain, including work dependent on other departments. It serves as a subject matter expert in standard data, methods, and tools, including complex features. With occasional guidance from Analytics Program Leads and Data Scientists, the analyst produces insights and recommendations for senior leaders to inform departmental strategy.

The role requires in-depth knowledge of Supply Chain and industry best practices, Chick-fil-A’s business and the restaurant industry, and relevant KPIs and benchmarks. It involves working with large, complex datasets across organizational areas, blending and modeling data, and potentially stewarding sensitive domain-specific data assets. The analyst solves complex analytics problems with minimal oversight, uses tools such as Tableau, Databricks, and AWS services, and coaches others in the analytics community on data usage, tooling, methods, and procedures.

Chick-fil-A’s Flexible Futures Model combines in-person and virtual work, with a current minimum of 8–10 in-person days per month.

Requirements

• At least 1 year of experience.
• Proficiency with Tableau or similar data visualization tools.
• Strong SQL programming skills.
• Familiarity with cloud data storage and compute concepts.
• Strong applied knowledge of basic statistical concepts and data best practices.
• Ability to produce scalable and repeatable analytic processes.
• Ability to partner with peers and leaders using strong written and verbal communication.
• Ability and desire to learn new analytical skills and improve existing ones.
• Comfort asking questions and seeking assistance when necessary.
• Bachelor’s degree in Statistics, Analytics, Management Information Systems, Computer Science, Mathematics, or a related field.

Nice To Haves

• At least 3 years of experience.
• General awareness of a breadth of cloud compute concepts and capabilities, particularly Databricks and AWS.
• Strong understanding of data governance principles and procedures.
• Programming skills in R or Python.
• Master’s degree in Business, Statistics, Analytics, Mathematics, or a related field.

Responsibilities

• Apply in-depth knowledge of Supply Chain, industry best practices, Chick-fil-A’s business, and the restaurant industry, including relevant KPIs and benchmarks.
• Develop and recommend insights-informed actions to leaders and peers across multiple business areas.
• Work with large, complex datasets spanning multiple areas of the organization and blend and model data effectively.
• Serve as business steward for potentially sensitive domain-specific data assets.
• Solve complex analytics problems by synthesizing diverse internal and external inputs and applying descriptive, diagnostic, and select predictive methods with minimal oversight.
• Use standard analytics tools, including Tableau, Databricks, and AWS services, including complex integrations across systems.
• Serve as a subject matter expert on standard data usage patterns, analytics tools, methods, and procedures.
• Coach others in the analytics community on data usage, analytics tools, methods, and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior