Sr. Inside Sales Rep, CSP

Lenovo•Morrisville, NC
•Hybrid

About The Position

Lenovo is seeking a dynamic, technically oriented professional with relationship-building and negotiation skills to join its Cloud Service Provider (CSP) Sales organization as a CSP Inside Sales Representative. The role drives revenue, profit, and customer satisfaction among Lenovo’s largest cloud customers. It involves configuring, pricing, and quoting sales solutions, participating in RFPs, and developing business-development strategies. The representative manages and maintains customer account relationships across multiple levels of seniority and develops and executes account strategies to grow Lenovo’s CSP business. Working alongside CSP Field Sellers and technical subject matter experts, the representative supports the full sales process, including qualifying opportunities, proposing solutions, and demonstrating the value of Lenovo products. The position is hybrid at Lenovo’s Morrisville, North Carolina location, with three days onsite and two days remote each week.

Requirements

  • At least 8 years of inside sales experience as an Account Manager, Sales Specialist, or Sales Engineer.
  • At least 3 years of sales experience in the ODM/OEM space or server product experience.
  • Bachelor’s degree in Business Administration, Marketing, or a related field.

Nice To Haves

  • At least 5 years of sales experience in the ODM/OEM space or server product experience.
  • At least 5 years of experience strategically selling future and current technologies.
  • Exceptional attention to detail and ability to work independently.
  • Entrepreneurial attitude and strong team-player mentality.
  • Integrity and willingness to provide feedback in challenging situations.
  • Successful experience building functional reporting and dashboards.
  • Ability to create quarterly business plans and annual playbooks.
  • Experience with Salesforce/Dynamics 365, Excel, and PowerPoint.
  • Strong communication skills across multiple organizational functions.

Responsibilities

  • Collaborate with outside Account Executives to drive sales, profit, and customer satisfaction.
  • Build and price configurations and provide customer quotations.
  • Partner with internal functions such as operations, procurement, and supply chain.
  • Provide strategic, high-level and detailed reviews of project financials.
  • Resolve challenging account relationship situations with demanding customers.
  • Engage in and support customer proof-of-concept projects and evaluations.
  • Act as the focal point for resolving customer escalations by engaging extended support teams.
  • Manage customer account relationships and develop and execute strategies to grow Lenovo’s CSP business.
  • Work with CSP Field Sellers and technical subject matter experts to qualify opportunities, propose solutions, and demonstrate Lenovo product value.
  • Engage in RFPs and develop business-development strategies.
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