Sr Implementation Consultant

Veradigm

8d•$69,852 - $97,094

About The Position

The Sr Implementation Consultant provides software implementation and workflow consulting services to Veradigm clients across FollowMyHealth (FMH), Veradigm EHR (VEHR), and Veradigm Practice Management (VPM), pursuant to contracted project scope. This role leads implementation workstreams independently, following Veradigm's structured methodology through all phases of the implementation life cycle, and serves as a cross-product resource capable of supporting multi-solution go-lives.

Requirements

Bachelor's Degree or equivalent Technical/Business experience (Required)
4–7 years relevant work experience (Preferred)
Prior hands-on implementation experience in at least one of FMH, VEHR, or VPM strongly preferred, with willingness to cross-train across all three
Advanced knowledge of: Veradigm solutions (FMH, VEHR, VPM); Healthcare industry; Implementation methodology
Developing knowledge of: Cross-product interdependencies between FMH, VEHR, and VPM; additional domains and functional areas as assigned

Responsibilities

Applies detailed knowledge of Veradigm products and solutions — specifically FMH, VEHR, and VPM — to implement software at client sites across multiple domains and specialty areas
Independently performs all project workplan tasks for assigned role(s), in accordance with contracted project scope, across cross-product implementations
Performs system configuration tasks and provides configuration consultation to clients for FMH, VEHR, and VPM environments
Provides workflow consultation and guidance in line with Veradigm methodology, tailored to each product's clinical and operational context
Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout implementation, exercising independent judgment across product lines
Provides onsite go-live and activation support, including hypercare coverage
Meets or exceeds utilization targets set by the organization
Sets and manages client expectations throughout the project life cycle, including at large-scale, multi-location go-lives
Facilitates discovery conversations that help clients define needs specific to their product mix (FMH, VEHR, VPM)
Builds trust with clients through effective communication on issues, concerns, and recommendations tied to key client objectives